Greene County spans 546 miles, and has a population of about 30,000. Even though the healthcare organization offers four rural health clinics throughout the county, patients still were having difficulties finding transportation to their appointments. Patients may live miles away from the nearest clinic and may not have reliable transportation or resources. The county has few transportation resources available.
When COVID-19 flared up, Greene County General faced a whole new set of challenges. It needed to provide care for patients while limiting their exposure to the virus. It then began its telehealth program using Agnes software, but recently switched to Tyto hardware and software.
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