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Walgreens digital effort gives customers easy way to access care

One of the country’s largest pharmacy chains is planning a digital health platform for customers, linking them to established care providers.

Walgreens is rolling out the service, called Find Care Now, offering it as a marketplace that helps connect its mobile and online visitors to healthcare services, with the intent of improving patient access to local health services.

Company executives say the initiative will help connect customers to services at Walgreen stores as well as community providers. As of this week, Walgreens has cemented relationships with 17 provider organizations in a variety of markets.

Find Care Now is intended to help Walgreens customers navigate and search for local and digital healthcare services. The Deerfield, Ill.-based pharmacy chain says offerings in some markets will include a range of provider options, such as neighborhood health care clinics, urgent care, telehealth, lab testing, physician second opinions, with even physician house calls and optical and hearing services available in some markets.

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