{"id":24752,"date":"2021-03-01T12:24:00","date_gmt":"2021-03-01T12:24:00","guid":{"rendered":"https:\/\/www.tytocare.com\/?p=24752"},"modified":"2023-06-15T09:00:25","modified_gmt":"2023-06-15T09:00:25","slug":"accelerating-the-future-of-healthcare-inside-tytocares-partnership-with-leading-european-insurer-swica","status":"publish","type":"post","link":"https:\/\/www.tytocare.com\/resources\/blog\/accelerating-the-future-of-healthcare-inside-tytocares-partnership-with-leading-european-insurer-swica\/","title":{"rendered":"Accelerating the Future of Healthcare: Inside TytoCare\u2019s Partnership with Leading European Insurer SWICA"},"content":{"rendered":"<div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Escalating costs. Soaring demand for services. Organizational bottlenecks.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Long before the COVID-19 pandemic struck, healthcare providers faced formidable challenges in delivering effective, efficient care. The spread of the novel coronavirus only exacerbated these woes \u2013 forcing providers to experiment with new delivery models.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Enter telehealth.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>As the pandemic surged in the late winter and early spring of 2020, regulators across the globe signed off on greater use of remote care services \u2013&nbsp;<a href=\"https:\/\/blogs.worldbank.org\/digital-development\/after-coronavirus-telemedicine-here-stay\">dramatically accelerating<\/a>&nbsp;the market\u2019s growth and ensuring that telemedicine will be an important part of the post-pandemic healthcare landscape.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>But will it actually improve the patient experience and streamline providers\u2019 workflows?<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>The verdict is in from the largest European health insurer to integrate Tyto Care\u2019s telehealth solution.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-heading\" data-cls=\"core-heading\">\n<h2 class=\"wp-block-heading\">SWICA and Tyto Care: A Closer Look<\/h2>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>With 27,000 corporate clients and 1.5 million insured,&nbsp;<a href=\"https:\/\/www.swica.ch\/en\/private\">SWICA<\/a>&nbsp;is one of Switzerland\u2019s leading health insurers, boasting&nbsp;<a href=\"https:\/\/neotralo.ch\/en\/the-are-the-top-health-insurance-in-the-switzerland\/\">higher customer satisfaction rankings<\/a>&nbsp;than any other health insurance company in the country.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Reflecting its commitment to patient-centered innovation in healthcare, in 2008 SWICA launched&nbsp;<a href=\"https:\/\/www.swica.ch\/en\/private\/health\/medical-assistance\/telemedicine\">sant\u00e924<\/a>, a phone-based telehealth service. But to treat more patients remotely, save costs for payers, and enhance the patient experience, sant\u00e924 needed to boost physician productivity.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>The challenge? Finding a way to do so with remote exam data, without burdening the physicians or adding costs for the payer.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Following a successful 2019 pilot project with 200 SWICA employees, the insurer introduced Tyto Care\u2019s remote telehealth examination solution, TytoHome, to 2,000 Swiss households.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>The FDA &amp; CE approved TytoHome device seamlessly pairs with a smartphone or tablet and allows users to perform AI-guided, clinic-quality exams of the heart, lungs, skin, ears, throat, and abdomen while also measuring body temperature and heart rate.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>To help SWICA\u2019s sant\u00e924 achieve more efficient workflows using remote exam data, Tyto provided the company with a streamlined triage process using TytoHome\u2019s asynchronous capabilities. Once a user performs remote exams, the data from these exams is sent to a triage nurse, who validates the data and determines whether any additional information is required.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Upon validation of the data, a physician reviews it, providing treatment via phone call or, if additional exams are needed, conducting a live examination as part of an online video consultation using the TytoCare platform.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-heading\" data-cls=\"core-heading\">\n<h2 class=\"wp-block-heading\">The Results<\/h2>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Families and patients of varying age groups quickly adopted TytoHome. In the first four months of the expanded pilot program, 1,800 of the 2,000 households who received the device (90%) used it at least once, with a total of 4,552 patients. All told, sant\u00e924 conducted more than 2,000 total tests, with heart and temperature tests the most utilized.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Were users happy with the experience? Take it from the patients themselves \u2013 nine in 10 of whom gave TytoHome a rating of four or five stars.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Of course, customer satisfaction has long been one of SWICA\u2019s top strengths. But what about physicians and caregivers? Here, too, the Tyto Care-SWICA partnership was met with overwhelmingly positive results. Of 817 offline TytoHome exams submitted to sant\u00e924 during the initial four-month period, 782 (96%) required no additional video consultation. For the other 4%, the live online telehealth sessions lasted just 15 minutes on average.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>The bottom line?<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Fewer consultations. Clinical-grade exam data directly from the TytoHome handheld device. A smoother, faster journey from exam to treatment, all from the comfort and safety of home.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>It\u2019s no wonder that SWICA has decided to expand the offering&nbsp; during 2021 to make remote exams available anytime, anywhere to all 1.5M SWICA members.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-heading\" data-cls=\"core-heading\">\n<h2 class=\"wp-block-heading\">The Future of Healthcare Is Now<\/h2>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>As patients and providers alike prepare for a new normal in which telemedicine plays an increasingly prominent role, they have much to look forward to \u2013 and at long last, they can bid farewell to some of the most inconvenient aspects of the healthcare experience.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Envision a future without parents wasting hours each year driving their sick kids to doctors\u2019 offices and spending most of that time in waiting rooms. Imagine an end to unnecessary in-person consultations \u2013 and think of how that will shorten waiting times for patients, alleviate providers\u2019 caseloads, and prevent burnout among doctors and nurses. Ponder the savings to payers and healthcare systems.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>This is not a sketch of some far-off utopia. It\u2019s the future of healthcare \u2013 and that future is unfolding now, with payers and providers harnessing the power of TytoCare\u2019s clinic-quality technology from Switzerland to the United States&nbsp;<a href=\"https:\/\/www.prnewswire.com\/il\/news-releases\/tyto-care-telehealth-solution-deployed-globally-as-key-covid-19-response-301028934.html\">and beyond<\/a>.<\/p>\n<\/div><div class=\"wp-the-block w-100 section-\" data-cls=\"\">\n\n<\/div><div class=\"wp-the-block w-100 section-core-paragraph\" data-cls=\"core-paragraph\">\n<p>Interested in learning more about how Tyto Care can help your organization unlock the future of healthcare?&nbsp;<a href=\"https:\/\/tytocare.com\/\">Contact us today.<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Escalating costs. Soaring demand for services. Organizational bottlenecks. Long before the COVID-19 pandemic struck, healthcare providers faced formidable challenges in delivering effective, efficient care. The spread of the novel coronavirus only exacerbated these woes \u2013 forcing providers to experiment with new delivery models. Enter telehealth. As the pandemic surged in the late winter and early [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":30753,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[24],"tags":[29],"acf":{"use_custom_label_for_card":true,"custom_label_for_card":"Blog"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>TytoCare &amp; SWICA: Accelerating Healthcare Future<\/title>\n<meta name=\"description\" content=\"See why the largest European health insurer decided to integrate TytoCare\u2019s telehealth solution into its plan.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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