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CASE STUDY
Avel eCare + TytoCare

Expanding Access to High-Quality School Health Services Across the U.S.

How Avel eCare and TytoCare transform school health services

Avel eCare, one of the largest and most comprehensive telemedicine network in the United States, partnered with TytoCare to transform how health services are delivered in schools. They were able to build a scalable, efficient, and deeply compassionate model that ensures students receive high-quality care where they are, without leaving school and without placing additional burdens on already-stretched school nurses and parents.

By deploying TytoCare’s Pro Smart Clinic across school districts in multiple states, Avel eCare is bridging care gaps for rural and underserved communities, easing the school nurse shortage crisis, and bringing peace of mind to students and their families.

The Care Gap in the Classroom 

Across the U.S., 60% of schools lack a full-time nurse, and many rural or underserved areas have limited access to pediatric healthcare. This gap leads to increased absenteeism, poor health outcomes, and frustration for both families and school staff. Parents are forced to miss work or risk their child not receiving care and often end up utilizing the ER for issues that could have been resolved by a PCP.

Avel eCare wanted a way to:

Reduce the pressure on the limited school nursing staff 

Provide equitable, on-demand care to students in geographically dispersed regions 

Ensure school-based care was clinically sound, scalable, and seamlessly integrated with health systems

A Clinic in Every Nurse’s Office 

Avel eCare integrated the TytoCare Pro Smart Clinic into its school-based virtual care model, bringing medical-grade remote exams and real-time clinician access into school nurse offices.

The partnership began at the start of the 2018 school year, giving Avel eCare time to train staff, establish workflows, and evaluate impact across a full academic cycle before scaling further.

Each site was equipped with the Pro Smart Clinic, allowing school nurses or even non-clinical staff to connect with remote Avel clinicians for immediate care delivery. This hybrid model empowered local schools while maintaining clinical oversight through Avel’s centralized virtual care teams.

How It Works:

A student visits the nurse’s office with symptoms.

The school nurse uses the TytoCare device to conduct a live remote exam. 

A remote Avel eCare provider assesses the exam in real time and determines next steps — diagnosis, treatment, or follow-up. 

Results

Over 5 Years
(2020-2025)

130
schools
100,801
visits
50,443
learning days saved 
33,599
educator hours saved
90%
students back to class post-visit

Built for the Realities of School-Based Care

From empowering nurses to earning parent trust, here’s what’s driving impact behind the scenes of this school-based care program.

Relieves school nurse burden

TytoCare’s guided, easy-to-use interface enables school nurses or even non-clinical staff to support care delivery.

Improves care access for kids

Students don’t need to leave school for basic care needs — they get real-time medical support and can return to class, reducing absenteeism.

Delivers hospital-grade quality, remotely

TytoCare replicates the clinic experience with remote physical exams for the heart, lungs, throat, ears, skin, and more.

Builds trust with parents and districts

Families receive timely updates, and schools become trusted health access points for the broader community.

Scales easily across geographies

Avel eCare supports schools across vast distances using a centralized model with local execution.

The Avel eCare team speak about TytoCare

What’s Next: Smart Growth and Deeper Impact

Building on the success of the initial rollout, Avel eCare is now focused on expanding its partnership with TytoCare strategically and sustainably. Plans are underway to introduce the Pro Smart Clinic to additional school districts across their multi-state footprint, with a continued emphasis on reaching rural and underserved communities that often face the greatest barriers to care. At the same time, Avel is scaling its efforts within existing districts by training more school staff, strengthening workflows, and ensuring that the technology is seamlessly integrated into daily school health operations. To maximize the impact of each device, the team is also working to consolidate and reallocate equipment in areas with overlapping coverage, ensuring that every TytoCare unit is fully utilized to support student health. Together, Avel eCare and TytoCare are building a school-based care model that’s not just growing in size, but in depth and durability.