Careers

Full time position at Tyto Care, Netanya Israel. (Our brand-new offices are located near the Sapir railway station)

Tyto Care is the only Israeli medical device start-up that is selling an innovative consumer health solution worldwide. Tyto solution enables users to take their health into their hands, by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and in Best Buy across the US. We are committed to providing certainty, peace of mind, convenience and privacy.

As SW Testing Engineer, your efforts in planning and executing product testing, problem solving, and cross-functional collaboration will directly contribute to the development of best in class product.

Responsibilities:

Be responsible for the quality of a consumer health platform and device which is being used across the globe.

Sharpen your analytic skills and boost your troubleshooting capabilities.

Gain medical device experience: Explore, diagnose and innovate within the healthcare eco-system.

Design an innovative test strategy for multiple kind of features within the system.

Be meaningful and develop your skills as part of a talented and professional Healthcare R&D team.

Essential Skills:

B.Sc/M.Sc in Engineering (Biomedical or Biotechnology are preferred)

Excellent computer skills, including ability to figure out technology process.

Passion about software, technology and healthcare.

Demonstrated ability to independently manage and lead tasks end to end.

Fantastic communication skills – speak, read and write in Hebrew and in English.

Desirable Skills:

Curios mindset with ability to ask questions and deep into it.

Determination.

Full time position in New York, NY.

Description:

TytoCare is looking for an Enterprise Account Manager to own the success of our healthcare partners. You will serve as the quarterback across multiple accounts ensuring we deliver value, deepen relationships and expand our partnerships. The position is perfect for someone who has experience strategically managing enterprise relationships. This role requires organizational skills, a strategic mindset, client management or sales experience combined with a passion for giving patients a solution that puts their health in their hands.

Responsibilities:

Build enterprise relationships with existing business stakeholders at health systems, payers, employers and large practices for our existing accounts

Up-sell and grow revenue within existing accounts, often taking clients from a pilot to enterprise expansion

Develop and execute account plans to deepen relationships, deliver value and expand partnerships

Be responsible for overall account health evaluating KPI’s, ROI, and industry trends

Be able to independently create and execute on strategies that lead to growth, relationship development and account reach

Become a product expert and trusted advisor to your accounts

Understand how customers interact with TytoCare products and identify needs, challenges and solutions

Prepare and lead business review discussions

Required Skills:

5+ years of enterprise account management or sales experience preferably within healthcare

Proven record of building and managing relationships with C-suite, VP and Director level stakeholders

Experience or ability to close opportunities within existing business accounts

Ability to project manage various complex initiatives with internal and external teams

Bachelor’s degree or equivalent experience

Strong analytical and strategy skills

Experience in Microsoft Products & CRM

Ability to travel 25% of the time

Benefits:

You will help shape the future of healthcare

A competitive compensation package including stock options

Amazing new office with stocked kitchen and regular company gatherings

A passionate, talented team of incredible people!

Full time position in New York, NY.

TytoCare is a leading company in the booming field of telehealth and also in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

Description:

Lead implementation projects in the US working with large provider organizations and partners.

The implementation lead is based out of New York City and is expected to travel as needed to customer locations across the US.

The implementation lead is expected to both manage the customer project directly (interacting with customer executives/IT/clinicians/project managers, managing the project lifecycle, and aligning needed resources) and also handle the technical aspects hands-on (training personnel, installing the needed environment, solving technical issues, etc). 

Responsibilities:

Plan, Implement, and manage the TytoCare solution at existing and new customers.

Proactively identify and manage project risks as necessary

Interact with customers and executives as part of the program roll out.

Support change management activities as needed by the customer.

Support and plan integration activities with customers and 3rd party partners.

Diagnose software and hardware malfunctions and interact with the software development groups to identify and resolve problems.

Monitor, gather and analyze data from various product and 3rd party system sources to accelerate adoption and achieve goals.

Interpret new customer needs and develop/convey engineering specifications to assist product development groups.

Travel nationwide to customer sites as and when necessary to fulfill the above responsibilities.

Required Skills:

Team player and can-do attitude 

Startup experience

Demonstrated project management skills

Excellent communication skills including customer facing experience

Technical / Analytical capabilities

Availability to travel to customers as needed

University / college degree

BA Computer Science, BA Computer Engineering, Electrical Engineering, Biomedical Engineering – Preferred

Technology / Consulting background – Preferred

2+ years’ experience SW or Healthcare IT implementations – Preferred

Benefits:

You will help shape the future of healthcare

A competitive compensation package including stock options

Amazing new office with stocked kitchen and regular company gatherings

A passionate, talented team of incredible people!

Full time position in New York, NY.

TytoCare is a leading company in the booming field of telehealth and also in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

Description:

Our customers are central to our business and we are looking for a New York City based customer success superstar who will drive success for our strategic customers.

This role includes responsibilities for customer success activities in our large strategic accounts (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and in coordination with account management driving outcomes (e.g., renewals, up-sell, etc.). 

Responsibilities:

Drive true value for customers

• • Develop trusted relationships with decision makers and the execution team of strategic customer accounts and serve as the lead point of contact
  • Understand each customer’s strategic goals and make strategic / tactical recommendations based on TytoCare’s product & service offerings
  • Gather valuable feedback for continual product improvements
  • Play a critical communication role by regularly interacting with customers to clearly and succinctly communicate insights

Lead cross-functional team to drive customer success

• • Work with internal teams to balance, meet and exceed customer expectations and perceptions
  • Oversee the customer onboarding process and monthly data collection for strategic customers
  • Work closely with the product team and technical services teams to identify and track enhancement requests for future features / functionality
  • Understand various post-sale adoption methods and devise ways to measure and improve to ensure the customer onboarding and handoff experience is world-class
  • Develop new materials (i.e. presentations, best practices, onboarding plans, etc.) as needed to improve the organizational structure

Drive alignment for customer renewals and expansion

• • Partner with account management / sales to develop a plan for customer success and expansion for each customer to achieve growth goals
  • Identify up-sell and product extensions sales opportunities and communicate any potential risks that would threaten renewal

Be the best user of the TytoCare platform in order to promote customer adoption and use

• • Maintain deep understanding of our solutions and speak with customers about the most relevant features / functionality for their specific business needs
  • Develop customer stories, case studies and client references with marketing
  • Strive to understand all the customer IT ecosystem / telehealth tools and champion how to better measure the incremental experience that TytoCare provides
  • Develop and teach best practices around analysis and insights to both clients and throughout TytoCare

Achieve operational excellence

• • Function as the voice of the customer and provide internal feedback on how TytoCare can better serve our customers
  • Enhance effectiveness and efficiencies of processes and systems

Required Skills:

BA/BS degree or equivalent work experience; preference for computer science or related degrees

5+ years experience of customer success, relationship management, consulting or a similar role at a SaaS or Healthcare IT company

Experience working with large enterprise customers

Excellent communicator in-person, on the phone, through e-mail and over web presentations

Strategic thinker with the ability to think and respond quickly in front of customers

Strong organizational skills with keen attention to details

Analytical and process-oriented mindset; using frameworks, data and analytical tools to structure thinking, facilitate alignment and reach insights

Strong experience in working with cross functional teams

Passionate about consumer and the technologies that serve them

Strong focus on user needs and an intellectual curiosity about the products that help to meet them

Comfort in a startup environment that moves quickly and ability to wear many hats in a dynamic environment

Travel: Up to 25% of time may include client visits, conference, networking events and other work related events (post COVID)

Full time position at Tyto Care, Netanya Israel

Description:

Tyto Care is looking for a junior developer to join our mobile app dev team.

We’re developing a consumer-facing mobile app that seamlessly connects people to clinicians to provide the best home examination and diagnosis solutions.

You will work in a team that designs and develops Tyto’s solution.

You will take part in the design, development & testing of the Tyto’s mobile (IOS+Android) application, and contribute in all phases of the development lifecycle.

• BSc degree in Computer Science, Computer Engineering or relevant field- preferred from an university   
• One year experience in software development (backend advantage)

 Required Skills:

• 1 + year of experience in software development – Must
• Good social skills, can work closely with other them members.
• Ability to design robust and scalable software.
• Good understanding of the SOLID printable.
• Strong understanding of application UI and UX. 

About the Position

Tyto Care is the only Israeli medical device start-up that is selling an innovative consumer health product worldwide. Tyto devices enable users to take their health into their hands, by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and in Best Buy across the US. We are committed to providing certainty, peace of mind, convenience and privacy.

As an engineer, you can probably imagine how complex and unique our device is. Under the hood of such an innovation lies a combination of cutting-edge technical challenges, team collaboration and the drive for doing something that was never done before.

Main Responsibilities

The role of HW System Engineer offers you multiple opportunities, mainly:

• Be responsible for a consumer health solution that includes audio, RF and video
• Enjoy hands-on lab work, architecture work and investigating and solving issues that arise from the field
• Explore, diagnose and innovate system level solutions
• Be meaningful and develop your skills as part of a professional team

Qualifications

• B.Sc/M.Sc in Electrical/Electronic engineering from a well-known university.
• At least 5 years of experience in multidisciplinary work as HW Engineer.
• Proven experience with failure diagnostic and hardware debugging analysis.
• High-level board design skills, including SI measurements.
• Demonstrated ability to manage and lead tasks end to end.
• Independent team player with innovative and curios mindset.

Desirable Skills

• Experience in Startup – dynamic and fast paced environment.
• Experience in providing engineering support for products in production.