Careers

Join us at TytoCare, where we are making telehealth a reality for thousands of people around the world. In our fast growing team (located in Netanya, working hybrid mode 2/3  for now). You will join a warm and diverse group of professionals devoted to helping people worldwide receive medical care from the safety and comfort of their home.

TytoCare is a people-first business. Our number one goal is to create an environment that we all want to come to each day to do valuable and meaningful work.

We are looking for a DevOps engineer that will be part of TytoCare’s R&D team and we will be in charge of building, maintaining and automating TytoCare’s build system and test automation systems 

Specific Responsibilities

● R&D member – close work with developers, testers and product teams

● Design and implement infrastructure-as-code

● Research and develop best practice infrastructure solutions

● Maintain and improve CI/CD processes

● Deploy/upgrade/monitor multiple production environments

● Production issues troubleshooting – Availability as Tier 3 & Tier 4

● Perform routine security improvements

● Member of the security incident response team 

Technological Stack:

● AWS: CloudFormation, Beanstalk, Lambda, S3, Ec2

● Linux, Windows, MySQL, No-SQL databases

● Python, Bash, Powershell

● Jenkins pipeline, ElasticSearch

● CI/CD solutions ( Jenkins, CloudFormation, Git, etc.. )

● Knowledge of cloud networking, and security concepts

● Experience with Monitoring tools (such as Datadog, CloudWatch, Logz.io)

● Experience with Containers – advantage  

Requirements:

● At least one year of experience as a DevOps engineer or 2-3 years of experience as a system administrator or QA with network orientation.

● Must – Experience with AWS cloud-based infrastructure. 

● AWS certification (Advantages)

● A strong background in Linux administration.

● Must – Strong scripting capabilities (e.g. Bash, Python, Powershell).

● Understanding network protocols (Advantages)

● Understanding security concepts (Advantages)

● Strong English & communication skills

TytoCare is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide.

The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy.

We are looking for a bright student to join our testing team. Join us as we continue our rapid growth!

As a SW Tester @ TytoCare, your efforts in executing product testing, problem-solving, and collaboration will directly contribute to the development of a best in class product.

No prior work experience is needed. Ideally, you’re a 2nd year Computer Science/Biomedical/Bioinformatics/ Engineering student. This is a part-time position (10-15 hours a week).

Have the following?

● Excellent computer skills, including the ability to figure out technology processes.

● Passionate about software, technology and healthcare.

● Demonstrate the ability to independently manage and lead tasks start to finish.

● Fantastic communication skills – speak, read and write in Hebrew and in English.

● A curious mindset with the ability to ask questions and dive deep into them.

● Determination.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature. 

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others.  

Responsibilities

We are looking for a third-year student of Industrial Engineering who is highly motivated and energetic, to learn and get to know the supply chain at a successful and evolving start-up company.  

As part of this role, you will get to know and support various links of the supply change (management of materials, working with subcontractors, acquisitions, customer order support and more).  

You will also be part of the team implementing a new ERP system (Oracle NetSuite). 

Requirements

● Industrial Engineering student, 3rd year  

● Great English skills  

● Ability to work 20 weekly hours (We’re located in Poleg, Netanya )  

TytoCare, an innovative start-up in the rapidly expanding telehealth space, is looking for a highly versatile Marketing Operations Manager to drive operational efficiency, continuously improve our marketing workflow, tools, reporting, and own key strategic operational activities. Our ideal candidate holds a wealth of hands-on experience in marketing operations and has led similar activities in an established start-up or agency setting before. 

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

Having raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, and Qualcomm Ventures LLC, an exciting, fast paced opportunity awaits for the right candidate ready to grow and succeed in their career. 

Responsibilities

● Serve as the Marketing Operations subject matter expert and provide operational excellence.

● Identify, prioritize and resolve marketing operational barriers and challenges to TytoCare’s demand generation engine.

● Research, evaluate and manage tools and technology that will improve efficiency, maintain data integrity, increase deliverability, and optimize marketing performance.

● Participate as a key member in data health and hygiene initiatives as well as enrichment of incoming data (leads) from multiple sources: forms, webinars, online and offline events and ensure its admission into CRM.

● Track and report on the entire marketing funnel while proactively exploring data to find trends, discover KPIs, and apply proper hypothesis testing to drive continual improvement.

● Help in the creation of digital marketing campaigns: Google ads, emails, social media, including optimization and reporting.

● Assist in the maintenance and management of the TytoCare professional website.

● Lead the ideation and execution of key marketing automation activities and email campaigns, maintain lead scoring frameworks, and collaborate cross-functionally with internal and external teams on strategic initiatives. 

Requirements

● 3+ years of marketing operations experience in B2B SaaS companies or from a leading marketing agency.

● Data-driven, analytical, problem solver who loves to dig into the data, track results, test and learn, and ultimately improve performance.

● Highly proficient in HubSpot, CRM systems, Google Analytics, and WordPressExtensive experience with marketing automation and database management.

● Flexible, entrepreneurial-spirited, with a preference for working in a fast-paced, dynamic environment where juggling multiple tasks and quickly pivoting to address shifting priorities is no big deal!

● Ability to create and cultivate strong cross-functional relationships inside/outside the team and organization.

● Strong oral and written communication skills with proven ability to articulate, present and debate recommendations with all levels of management in sales and marketing.

● Good time management and strong project management; able to quickly assess work required, prioritize deliverables, engage buy-in or support, and meet deadlines.

TytoCare, an innovative start-up in the telehealth space, is hiring an Event Marketing Manager to our Israel office. This is a unique opportunity to build and implement an impactful B2B event marketing machine at scale. To be successful in this role you will need to be creative and dedicated to continually test, measure and improve the Tytocare events programs in the North American market.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Plan and build our virtual events marketing mechanism (e.g. webinars, partner webinars, roundtables, sponsored industry events, etc.) – i.e. develop creative content to generate both inbound and outbound leads registration, prepare speakers and follow-up activities.

● Develop marketing strategy and create materials for our offline, f2f events, in North America, including theme, content, swag, speakers, booth design & setup, and more.

● Track event metrics, and analyze performance, including identifying opportunities to optimize

● Continually seek out ways to improve and help Sales better reach and engage our audience through online and offline events

● Build, implement, and monitor a  yearly event calendar including online and offline events

● Be an integral part of organizing and leading major company events such as yearly sales KO and yearly customer users’ conferences.

Requirements

● 4+ years of marketing experience in B2B SaaS companies. Specific experience in Events Marketing is mandatory.

● Data-driven and results-oriented individual, with ownership mentality to lead events marketing from start to finish – from crafting the content to email marketing and advertising, speakers’ prep, to the event itself and help the Sales org to follow up with leads for successful conversation afterward.

● Experience interpreting sales goals and making business recommendations to drive event 

● Proven analytical and data decision-making capabilities.

● Demonstrated ability to perform well in a highly dynamic, geographically diverse, and rapidly changing environment.

● Strong oral and written communication skills with proven ability to influence.

● Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.

● Experience in content marketing writing, while working together with other relevant stakeholders such as operations, design, motion and content – a plus.

● Experience with Salesforce, Hubspot, event platforms and Braze is preferred.

Tyto Care is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide. The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy. 

We are looking for a talented BI Engineer to join us on our path to success. 

Responsibilities

● Design and execute plan to implement TytoCare data warehouse strategy and architecture 

● Work with database administrators and Developers to maintain & improve our data warehousing system for business intelligence, reporting and analytics. 

● Design & execute data ETL processes from multiple source systems into the data warehouse. 

● Assist in business report generation to internal and external customers for business decision making. 

● Design & build visual dashboards in the business intelligence tools. 

● Perform data administration, modelling and integration activities in the data warehouse system. 

● Lead the development of business intelligence standards to meet business goals. 

● Maintain documentation for all business intelligence processes. 

Technical Skills

● 2 years experience designing & maintaining a data warehouse including complex ETL processes. An advantage for cloud platforms such as RedShift, BigQuery 

● Development experience in DWH environment 

● Advanced SQL skills 

● 2 years of experience developing visual BI reports. Knowledge of QlikView or Qlik Sense, PowerBI, Tableau is an advantage. 

● Scripting capabilities with Python or similar language is an advantage 

● Statistical knowledge and core mathematical ability. 

● Bachelor’s degree in a quantitative discipline (Computer Science, Math, Statistics, etc.) is an advantage. 

Personal Skills

● Ability to work as part of a team 

● Ability to lead and execute projects end-to-end 

● Ability to tell a story using data and visualization. 

● Strong analytical and problem-solving skills. 

● Strong verbal and written communication skills. 

● Strong organizational skills. 

TytoCare, an innovative start-up in the telehealth space, is hiring an Event Marketing Manager to our US office, who will be charged to plan and produce our North America events, both online and offline, and to help us generate high quality leads and build our brand presence in this prime market. 

This is a unique opportunity to build and implement an impactful B2B event marketing machine at scale. To be successful in this role you will need to be creative and dedicated to continually test, measure and improve the Tytocare events programs in the North American market.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Plan and build our virtual events marketing mechanism (e.g. webinars, partner webinars, roundtables, sponsored industry events, etc.) – i.e. develop creative content to generate both inbound and outbound leads registration, prepare speakers and follow-up activities.

● Develop marketing strategy and create materials for our offline, f2f events, in North America, including theme, content, swag, speakers, booth design & setup, and more.

● Track event metrics, and analyze performance, including identifying opportunities to optimize

● Continually seek out ways to improve and help Sales better reach and engage our audience through online and offline events

● Build, implement, and monitor a  yearly event calendar including online and offline events

● Be an integral part of organizing and leading major company events such as yearly sales KO and yearly customer users’ conferences.

Requirements

● 4+ years of marketing experience in B2B SaaS companies. Specific experience in Events Marketing is mandatory.

● Data-driven and results-oriented individual, with ownership mentality to lead events marketing from start to finish – from crafting the content to email marketing and advertising, speakers’ prep, to the event itself and help the Sales org to follow up with leads for successful conversation afterward.

● Experience interpreting sales goals and making business recommendations to drive event 

● Proven analytical and data decision-making capabilities.

● Demonstrated ability to perform well in a highly dynamic, geographically diverse, and rapidly changing environment.

● Strong oral and written communication skills with proven ability to influence.

● Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.

● Experience in content marketing writing, while working together with other relevant stakeholders such as operations, design, motion and content – a plus.

● Experience with Salesforce, Hubspot, event platforms and Braze is preferred.

TytoCare, an innovative start-up in the telehealth space, is hiring a Content Marketing Manager, a veteran in creating content for B2B Saas companies, who will be charged on developing content in multiple formats – to support Tytocare’s marketing efforts, across the entire sales and marketing funnel, for both B2B and B2B2C strategies. Our ideal candidate is someone who can write effective copy for our product and marketing materials, and to also develop content strategy, measure it and guide freelance copywriters when needed.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● You will develop and own a content plan (themes, messaging, deliverables, campaigns) while taking into account factors including lead generation, campaign analytics and sales goals as well as company and product messaging, user needs and industry trends.

● Write, edit and oversee the production of many diverse forms of content, such as slides/presentations, ebooks, reports, marketing material for webinars and events, one-pagers, blog posts, thought leadership articles, social media posts, marketing emails and website copy.

● Conceptualize and implement the flow of content distribution across multiple channels, including email, social media, website and paid campaigns.

● Play a key role in the branding process and positioning for various verticals and audiences (B2B and B2B2C).

● Managing our social media presence on the web, our blog, and a significant part of the company website.

● Guide and oversee the work with copy freelancers.

Requirements

● Must have English writing skills at a native level.

● 4+ years of experience owning the content marketing function at a company, preferably in B2B tech and/or the digital health industry.

● Proven ability to present ideas in a clear manner in various formats, taking the format, topic and target audience into account.

● Proven ability to collaborate with multiple stakeholders on multiple teams in different regions, including extensive work with product marketing and field marketing.

● Proven ability to pick up new things very quickly, including learning about the telehealth and digital health industry, what its needs are and what topics are relevant to the various verticals and types of audiences.

● Proven ability to plan projects and adhere to deadlines.

● Proven ability to develop thought leadership content and concepts.

● Experience with WordPress and HubSpot.

● Experience with writing for corporate social media accounts.

● Experience working with graphic design for images and layout.

● Familiarity with the basic principles of SEO.

● A bachelor’s degree from a leading university.

We are looking for an experienced Implementation Program Lead to lead implementation projects in the US working with large provider organizations and partners. The implementation lead is based out of New York City and is expected to travel as needed to customer locations across the US. The implementation lead is expected to both manage the customer project directly (interacting with customer executives/IT/clinicians/project managers, managing the project lifecycle, and aligning needed resources) and also handle the technical aspects hands-on (training personnel, installing the needed environment, solving technical issues, etc).

Responsibilities

● Plan, implement, and manage the TytoCare solution at existing and new customers.

● Proactively identify and manage project risks as necessary

● Interact with customers and executives as part of the program roll out.

● Support change management activities as needed by the customer.

● Support and plan integration activities with customers and 3 rd party partners.

● Diagnose software and hardware malfunctions and interact with the software development groups to identify and resolve problems.

● Monitor, gather and analyze data from various product and 3 rd party system sources to accelerate adoption and achieve goals.

● Interpret new customer needs and develop/convey engineering specifications to assist product development groups.

● Travel nationwide to customer sites as and when necessary to fulfill the above responsibilities.

Requirements

● Team player and can-do attitude – Must

● Startup experience – Must

● Technology / Consulting background – Advantage

● 2+ years’ experience SW or Healthcare IT implementations – Advantage

● Demonstrated project management skills

● Excellent communication skills including customer facing experience

● Technical / Analytical capabilities – Advantage

● University/college degree – Must

We are looking for an experienced Director to sit within our Business Development organization and report into the VP of Strategic Partnerships. This experienced partnerships leader will scale and expand on the success of the current global partner program. You will be responsible for driving the development and management of strategic alliances with Big tech, top-tier GSIs, and other strategic partners. The Director, Strategic Alliances will evolve the alliance strategy and GTM plan. Your responsibility will be to develop and oversee the execution of revenue-driving programs and initiatives, evangelizing Tyto’s value proposition within top-tier tech partners and GSIs, and facilitating the partner value proposition within Tyto. This role reports to the Vice President of Strategic Partnerships and will work closely with Sales, Marketing, Product, and Operations teams. This position is based in New York, NY.

Responsibilities

● Identifying and building key contacts across assigned accounts and strategic partnerships and develop trust-based relationships with prospect contacts

● Build deep, sustainable relationships and partnerships with these key/ strategic accounts to ensure collaboration, continued value, product adoption and proper utilization & optimal outcomes to drive account growth

● Maintain a deep understanding of contractual relationship and track/enforce obligations

● Generate new business opportunities through targeted outreach with prospective customer/partner contacts, networking, leveraging existing relationships and collaboration with the executive sales team to close business

● Meet assigned targets for profitable sales volume and strategic objectives in accounts. Develop territory plans to achieve assigned targets.

● Develop customer specific forecasts and financial projections

● Align internal resources to address customer needs, ensure successful integration and adoption of selected solutions to targeted accounts and facilitates appropriate internal and external relationships

● Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.

● Proactively assess account customer data and prepare plans in partnership with field sales and commercial resources to optimize customer satisfaction and the achievement of overall business goals on an ongoing basis

● Quarterback deal support from various internal and external partners required for demos, opportunity assessments, technical sales support, etc

● Manage all aspects of deal development including pricing/quote development, contracting, working with internal and customer resources and contracting teams as needed

● Collaborates with other sales channels and account management

● Maintains a deep understanding of solution set

Requirements

● 10+ years in a SaaS channel management role focused on GSIs, and an extensive GSI contact network and intimate knowledge of matrixed GSI org structure, dynamics, and effective business case development

● Proven track record of channel management with resellers and VARs 

● Demonstrable proof of producing measurable results from a sourced business pipeline, influenced revenue, and channel sales through partners.

● Executive presence to lead and manage the most strategic global partners, and ability to evangelise, educate, and ‘hold’ a room with Executive Leadership

● Strong tolerance for ambiguity; Highly organized, detail-oriented with the ability to prioritize and respond quickly in an ever-changing environment.

● Proven ability to build relationships with the C-suite and Key Opinion Leaders

● Demonstrated ability to collaborate, coordinate, implement, execute and manage simultaneous projects/program

● Proven track record of focusing on solutions, key metrics and results, propelled by positive can-do attitude, energy and entrepreneurial spirit to achieve financial success.

● Proven ability to establish productive working relationships at all levels and influence change with internal and external business partners.

● Strong verbal, written, presentation and interpersonal skills.

● Financial and business acumen in healthcare required

● Bachelor’s Degree from a top university, preferably in business; MBA preferred.

TytoCare, an innovative start-up in the telehealth space, is hiring a Senior Algorithm Developer. Lead data sciences tasks within the team. Research, POC and develop core-algorithms based on computer-vision, signal processing and other ML techniques to solve challenging problems in the telehealth domain.

Responsibilities

● Formulating, suggesting, and managing data-driven projects which are geared at furthering the business’s interests.  

● Collating and cleaning data from various entities.  

● Delegating tasks to Junior Data Engineers to realize the successful completion of projects.  

● Monitoring the performance of Junior Data Engineers and providing them with practical guidance, as needed.  

● Selecting and employing advanced statistical procedures to obtain actionable insights.  

● Cross-validating models to ensure their generalizability.  

● Producing and disseminating non-technical reports that detail the successes and limitations of each project.  

● Suggesting ways in which insights obtained might be used to inform business strategies.

Requirements

● Advanced degree in Data Science, Statistics, Computer Science, or similar.  

● Extensive experience as a Data Scientist.  

● Proficiency in Matlab or Python, where the later is preferred.  

● 3 years experience in deep learning.  

● Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.  

● Relevant experience in the development and application of computer vision and/or machine learning algorithms to solve challenging image understanding problems  

● Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn).  

● Competent in machine learning principles and techniques.  

● Demonstrable history of devising and overseeing data-centered projects.  

● Ability to relay insights in layman’s terms, such that these can be used to inform business decisions.  

● Independent. Can work without close supervision.  

● Outstanding supervision and mentorship abilities.  

● Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork.  

TytoCare, an innovative start-up in the telehealth space, is hiring a Marketing Programs Manager to plan, manage and execute programs related to partner marketing campaigns. 

This position is responsible for turning vision into reality. It will identify all the tasks that have to be completed within a marketing campaign or project, and then strategically delegate those tasks to the appropriate team members, freelancers and agencies.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature

TytoCare raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Develop project plans specifying goals, strategy, scheduling, identification of risks and allocation of available resources

● Build relationships with partners on trust and respect

● Collaborate with other departments, organizations to ensure delivery across multiple projects, on time & on budget

● Provide updates on a weekly basis to management

● Write meeting recaps and summary reports 

● Analyze, interpret, and present results for campaign optimization

● Develop and maintain external vendor relationships

● Process authorizations, estimates, and invoices; generate POs, and work with the Finance team on reconciliations and budgeting

Qualifications

● 5+ years of experience as a PM, defining, developing, executing, running and monitoring a marketing program

● Organizational skills

● Prioritization Skills: Don’t just organize the tasks related to a campaign. You will decide which tasks are most important based on the size, scope and timeliness of each task. This requires good prioritization skills to arrange tasks in the most efficient manner.

● Decision Making Skills: Organizing and prioritizing all of the tasks requires the ability to make quick decisions. Decision making skills come in handy when figuring out which employee is best suited for which task.

● Program/Project Management Skills: Understanding theories of project management, as well as understanding how to put those theories into action. 

● Embrace an ever-changing environment while simultaneously balancing multiple projects, able to switch priorities and focus as needed.

● Marketing background (content, agency, change management, reporting)

● Strong cross-group collaboration skills, able to work with stakeholders, agencies, program teams, the field, etc. 

● Able to wrangle stakeholders, get them onboard and keep them on-course

● Experience owning and managing several programs from end-to-end

● Excellent verbal and written communication skills

● Ability to manage a diverse project load

● Able to produce positive results in a high-pressure environment

● Task prioritization, follow through

TytoCare, an innovative start-up in the telehealth space, is hiring a Digital Marketing Manager to support Partner Marketing activities to drive sales and adoption of its remote examination tools and telehealth platform. TytoCare products are sold into health systems, employers and insurers for use with their patients.

We are looking for an experienced Marketing Manager to work with internal and external stakeholders to scale our global partner marketing program. 

You will focus on engaging and educating partners to sell TytoCare solutions through partner communications; you will also work with the Sr. Director of Partner Marketing to plan and execute strategic partner marketing campaigns for partners. 

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature

TytoCare raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Content creation – partner with creative teams, internal stakeholders, and external agencies and vendors to produce partner education and marketing content such as:  emails, social posts, videos, presentations, and customer success stories:

● Create briefs for others to execute on

● Review and proof-read content

● Create and Manage partner content calendar

● Email campaigns – execute and measure D2C marketing automation campaigns that include conditional scheduling and automation cadence

● Social campaigns – develop and manage social media campaigns for key partners

● Web materials – define landing pages and manage their execution 

● Work closely with the partners and account team to strengthen partnerships and go-to-market execution

Qualifications

● 5+ years of D2C marketing experience. Partner marketing experience is strongly preferred

● Knowledgeable and experienced in digital marketing and social media marketing

● Experience creating marketing assets (writing and designing) brochures, posters, email campaigns, etc.

● Social and professional media experience (Twitter, LinkedIn, Facebook)

● Mail systems experience – setting up, managing

● Experience using Customer Relationship Management (CRM) tools in context of marketing analytics

● Excellent written and verbal communication skills

● Confident repurposing and writing compelling marketing content for partners

● Someone dynamic, creative and willing to take on challenges in an agile business

● Can work effectively with a variety of personalities internally and externally

● ActiveCampaign and Hubspot experience preferred

Tyto is rapidly grow and looking for a Regulations Affairs Specialist with regulatory and quality knowledge to join our RA/QA team. As Regulations Affairs Specialist you will write submissions, work and interact with product managers, production, and development teams, as well as assist with the overall maintenance of regulatory documents. The Regulations Affairs Specialist will be responsible for assisting in planning, coordinating, and conducting product submission and evaluations of product changes.

Role & Responsibilities:

• Supporting the activities and processes required to assure that products designed, manufactured and distributed are in compliance with all applicable regulatory requirements.
• Assisting in the planning and preparation of submissions to obtain regulatory approvals for new and modified medical devices.
• Preparation for tests, supporting engineering changes (ECOs) in the product/quality system.
• Preparation of submissions including 510(K), technical files, AMAR submissions, etc.
• Notifications of changes, Letter to File.
• Learning new standards and training relevant staff.
• Supporting Design Control and Software Development Life-Cycle (SDLC) processes.
• Supporting Handling complaints and PMS activities, including vigilance and adverse events/recalls assessments.
• Taking part in Quality Management System (QMS) activities to comply with EN ISO 13485:2016 standard, FDA QSR regulations, and other applicable standards.

Skills and experience:

• 2-5years experience in RA in medical device companies.
• Bachelor’s degree in life science-related discipline or engineering.
• Familiarity with standards and medical device regulations.
• Previous experience with FDA QSR regulations. 
• Knowledge in quality systems complying with EN ISO 13485:2016 standard and the MDR European regulations. 
• Highly motivated, team player, great interpersonal skills
• Attention to detail and ability to manage multiple tasks.
• Ambitious, constantly thinking of how to tackle issues and improve processes.
• Team player.
• High verbal and written skills in English.

Join us as we continue our rapid growth! Please send your CV / LinkedIn profile to careers@tytocare.com

About Tyto Care:

Tyto Care is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform fuses traditional video visits with an all-in-one medical device, expanding the range of conditions that a provider can treat and manage from the comfort of a patient’s home. The easy-to-use device and app drives greater telehealth utilization among consumers, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, Tyto Care spent 4 years developing the best-in-class hardware and SaaS solution to provide greater accessibility to common consumers at home, as well as for clinic-to-clinic and inpatient settings. Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually. Tyto Care closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Tyto Care is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide.

The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy.

We are looking for a Junior data engineer to join us on our path to success.

What you will do:

• Develop analytics tools that utilize the data pipeline to provide actionable insights into customer behavior, algorithm success and other key performance metrics.
• Collect and annotate data for AI and ML algorithms, to optimize our guidance capabilities that will help the user perform successful medical exams.
• Build the infrastructure required for extraction, transformation, and loading of data.
• Research medical fields and collaborate with clinicians, doctors and other experts in order to create and organize clinical data and understand thoroughly the domain of our product.

Requirements

• BSc Biomedical / Medical Engineering – Must.
• Proficiency in Python: 1 year of industry or academic experience- a must
• Familiarity with data manipulation and machine learning framework in Python (such as Numpy, Pandas and Sklearn) – advantage.
• Familiarity with SQL, Databases, and AWS – advantage.
• Excellent written and verbal communication skills; with the ability to communicate the results of your work in meaningful ways.
• Highly motivated, team player, great interpersonal skills
• Flexible and dependable, with high concentration and patience.

 Tyto Care is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide. The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy. We are looking for a mobile development engineer to join us on our path to success.

Responsibilities:

• The Mobile Developer will be working on our mobile applications.
• Design, development & testing of the Tyto application, and contribute in all phases   of the development lifecycle.
• Working closely with QA, Product, UX, and other team members, as well as with customers.

Required Skills:

• Experience in mobile application / full stack development
• Experience in all lifecycle phases for customer facing features (ideation to release).
• Experience in communication with external partners/customers – advantage
• Strong background in software engineering
• Computer Science / Computer Engineering degree

You’re welcome to send us your LinkedIn profile /CV to careers@tytocare.com

TytoCare, an innovative start-up in the telehealth space, is hiring a Marketing Programs Manager to plan, manage and execute programs related to partner marketing campaigns. 

This position is responsible for turning vision into reality. It will identify all the tasks that have to be completed within a marketing campaign or project, and then strategically delegate those tasks to the appropriate team members, freelancers and agencies.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature

TytoCare raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Develop project plans specifying goals, strategy, scheduling, identification of risks and allocation of available resources

● Build relationships with partners on trust and respect

● Collaborate with other departments, organizations to ensure delivery across multiple projects, on time & on budget

● Provide updates on a weekly basis to management

● Write meeting recaps and summary reports 

● Analyze, interpret, and present results for campaign optimization

● Develop and maintain external vendor relationships

● Process authorizations, estimates, and invoices; generate POs, and work with the Finance team on reconciliations and budgeting

Qualifications

● 5+ years of experience as a PM, defining, developing, executing, running and monitoring a marketing program

● Organizational skills

● Prioritization Skills: Don’t just organize the tasks related to a campaign. You will decide which tasks are most important based on the size, scope and timeliness of each task. This requires good prioritization skills to arrange tasks in the most efficient manner.

● Decision Making Skills: Organizing and prioritizing all of the tasks requires the ability to make quick decisions. Decision making skills come in handy when figuring out which employee is best suited for which task.

● Program/Project Management Skills: Understanding theories of project management, as well as understanding how to put those theories into action. 

● Embrace an ever-changing environment while simultaneously balancing multiple projects, able to switch priorities and focus as needed.

● Marketing background (content, agency, change management, reporting)

● Strong cross-group collaboration skills, able to work with stakeholders, agencies, program teams, the field, etc. 

● Able to wrangle stakeholders, get them onboard and keep them on-course

● Experience owning and managing several programs from end-to-end

● Excellent verbal and written communication skills

● Ability to manage a diverse project load

● Able to produce positive results in a high-pressure environment

● Task prioritization, follow through

TytoCare is a leading company in the booming field of telehealth and in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

As a technical services lead, you will be supporting TytoCare implementations as the primary resource in the areas of product configuration, connectivity and integrated solution deployment. Core responsibilities include managing a project’s entire technical workstream lifecycle in partnership with the assigned TytoCare project owner, owning all related technical issues to resolution and interacting with customer executives/IT/clinicians/project managers. The ideal candidate will be based out of TytoCare’s New York City office, but very strong remote candidates will be considered and are encouraged to apply.

Specific Responsibilities:

• Support implementation projects as a technical SME, especially when TytoCare products will be deployed as an integrated solution with healthcare  applications, e.g. an EMR or telehealth  platform.
• Proactively identify and manage project risks as necessary in coordination with the assigned implementation lead/project manager.
• Diagnose software and hardware malfunctions and interact with internal or customer resources to resolve problems.
• Interact with customers and executives as part of the program roll out.
• Support change management activities as needed by the customer.
• Monitor, gather and analyze data from various product and 3rd party system sources to accelerate adoption and achieve goals.
• Interpret new customer needs and develop/convey engineering specifications to assist product development groups.
• Travel nationwide to customer sites as and when necessary to fulfill the above responsibilities and  May be assigned to various projects utilizing skills.

Required Skills:

• Background in healthcare technology or technical consulting
• Working technical knowledge as it relates to consumer healthcare products, mobile applications, IT/networking and cloud system concepts
• Experience with implementing or supporting EMR products is an advantage
• Demonstrated project management skills
• Proven ability to resolve customer problems, complaints and issues utilizing internal and external resources
• Experience implementing processes and cross-departmental solutions in a global company
• Excellent communication skills including customer facing engagements
• Networking knowledge (Routing, Switching, Firewalls)
• Excellent interpersonal skills and a can-do approach
• University / college degree
• A bachelor’s in a technical/engineering field/computer science is an advantage
• Availability to travel to customers as needed (post-COVID)

 Desired Attributes:

• Motivated to work independently with minimal guidance
• Owns a given task and strives to deliver the highest possible quality, every time
• Analytical mindset, curious and willing to learn about new concepts, even if outside of background or training
• Team player with ability to work across cross-functional groups
• Ability to handle conflicts with maturity and professionalism

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumers, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series D funding round in March 2021, bringing our total funding to $150M+.

Principle Duties and Responsibilities

TytoCare is searching for a Sales Operations Manager to support our sales teams as we continue to deliver incredible growth. In this position you will be responsible for assisting sales leadership in driving operational excellence and creating scalable processes. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire funnel.  Reporting to the chief commercial officer, this role will own the sales forecast and will be responsible for building processes that aid with its accuracy.

More specifically, you will …

       ●  Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business.

       ● Dive deep into the CRM, maintain data integrity and hygiene to ensure accurate insights impacting sales leadership’s strategic and

           tactics decision making.

       ● Work with Tyto’s sales teams and validate accurate and timely data entry to the company’s CRM. 

       ● Create training materials to simplify sales specific processes and increase utilization. 

       ● Produce and review actionable and accurate sales reporting for reps, managers, sales leaders, and executive team

       ● Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools

       ● Support sales comp and spiff programs by updating performance, reporting and communication to participants to drive success

       ● Refine customer segmentation and help create a plan to enhance upsell, cross-sell and renewal processes

       ● Define requirements for sales specific CRM changes and admin key sales systems (Gong, Outreach,..)

This role is measured by performance indicators that are jointly defined with sales, marketing and customer success, in two key areas: Pipeline Generation and Net New Revenues.

Qualifications

       ● 3-5 years of sales or sales operations experience. Bachelor’s degree required.

       ● Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables, Data connections, Macros)

       ● Familiarity with CRM systems (MS Dynamics preferred)

       ● Strong team player and leader with the ability to influence, work cross functionally, build relationships with key stakeholders and thrive

           in highly  collaborative and fast paced environments.

       ● Ability to initiate and drive operational efficiency and change processes

       ● Problem-solver with strong analytical skills, strategic thinking, business acumen and the ability to find creative ways to

          optimize performance.

       ● Ability to thrive in fast-paced, deadline-driven environments

       ● Intellectual curiosity

       ● Ability to use any BI tool is a plus

The B2B Digital Campaign Manager is responsible for implementing and tracking all Go-To-Market plans and activities. The role requires the ability to plan, organize, execute and measure marketing programs that generate increasing demand for new prospects and help advance existing opportunities in partnership with sales, creative and web.

The ideal marketer will be an effective business communicator who is able to work well with multiple stakeholders and product experts to ensure the best possible programs are taken to market. The person in this role will focus on developing a high-performing demand engine utilizing primarily online channels to achieve targets, including paid search, paid social, website/SEO optimization, content generation and any additional supporting activities. Assist with developing a sound content strategy for 2021 and beyond will be an important early project to help establish a solid foundation for all campaigns

Responsibilities:

• Engage with market experts and content team to develop short, medium and long-term content plans that will serve as the foundation for all inbound demand generation via digital channels.
• Develop and execute integrated demand generation plans that leverage digital delivery channels to engage with and attract leads, including search (organic and paid), email, nurture programs, webinars, tradeshows, content syndication, social media (free and paid), etc.
• Increase top of funnel leads, monitor and improve program performance and manage conversion rates throughout the marketing and sales funnel.
• Align all programs with business goals and provide bi-weekly reports showing progress toward goals.
• Track and report on key KPIs, including Impressions, Clicks, Conversions, Organic vs. Paid traffic, channel performance, lead funnel attainment (as noted above), etc.
• Proactively engage with sales, coordinate, communicate and optimize impact of marketing activities, including defining sales enablement needs, prospect facing content, customer stories and other sales and marketing collateral.

Skills:

• Digital marketing best practices and certifications such as Google Analytics & Google Ads
• Marketing/Sales funnel knowledge and experience
• Marketing automation platform experience, preferably Hubspot and Microsoft Dynamics.
• CRM automation and reporting
• Planning/project management
• Understands how to use social media in an overall demand creation approach
• Ability to direct content building required for demand creation
• Can learn quickly and communicate effectively in a fast-paced environment

Education:

• BS in marketing or business, or comparable education/experience

Background/ Experience:

• 5 or more years in B2B digital marketing
• Proven experience driving desired results through digital channels
• PPC program management experience required with strong understanding of SEO and inbound marketing strategy and execution
• A self-starter with passion to create the next generation of health care

Technologies Supporting the Role:

• Marketing automation Systems
• Dynamics (CRM) Pluse
• Google Analytics / Google 360 / Google Data Studio

Benefits:

• The opportunity to help shape the future of healthcare
• A competitive compensation package including stock options
• Once work in person is returned – An amazing new office with stocked kitchen and regular company gatherings
• Work with a passionate, talented team of incredible people!

• Manage tradeshows, webinars, customer events in the US. From research to locate best shows/we to contracting with the shows, arranging all materials needed – physical or virtual booths, shipping, meetings, speaking opportunities. Promoting the show via content development for emails, banners, PR and social posts.
• Manage advisements in publications and magazines for US and Europe  – Research, communicate and negotiate for advertisement on Banners, Newsletters and sponsored articles.
• Manage paid and organic Digital Marketing campaigns.
• Manage email marketing automation campaigns.
• Post event follow up with leads with email outreach, social posts.
• Materials creations with designers for banners, sales decks, marketing decks, video editing.

 Requirements:

• 4+ years digital marketing experience.
• 2 years tradeshow experience.
• 2 years social media marketing.
• Tech or medical device industry experience.
• BA Degree or more

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumer, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Join us as we continue our rapid growth.

POSITION DESCRIPTION

Reporting to the Senior Director of Payors & Providers (East), the Director of Payor Solutions will be responsible for sourcing, structuring, and closing health plan partnerships. 

The successful candidate will:

• Exude an executive presence, being able to manage up (VP and CEO) and within all levels of the company as well as externally with the C-suite within prospects and partners
• Thrive in a start-up environment, taking initiative, thinking out-of-the-box, and taking pride in being measured by results
• Be ready, able and excited to roll up their sleeves and execute

Specific responsibilities include:

• Identify and build prospective partnerships with health insurers / payors, self-insured employers, and benefits consultants
• Sourcing and leading new business opportunities and partnership development within existing large partners: networking to identify new business opportunities, deal structuring, negotiation, closing, execution, and ongoing partnership management
• Being the company’s subject matter expert on value-based care, health plans, and employer benefits news, regulatory, companies and contacts, new entrants, and helping develop which market strategies can be used to attract and close clients
• Representing the company at trade shows, conferences and other relevant industry events
• Working with leadership to expand the scope of TytoCare’s applicability to encompass new opportunities, use cases, and markets as they emerge
• Collaborating with marketing, product and strategy teams to ensure that priorities and interdependencies are synchronized and well executed
• Executing go-to-market plans and revising plans as needed
• Possessing a strong understanding of our products, our competition in the industry and positioning

Our ideal candidate will have:

• Successfully developed enterprise partnerships for a health plan, self-insured employer, or other value-based care organization
• Experience selling to clinical, business and IT management within health plans, self-insured employers, or value-based care organizations
• Have deep knowledge of the US health care system and of the segments/workings of health insurance coverage
• Have deep understanding of consulting or advisory client management, working with C-level teams

 Requirements:

• College degree
• MBA or 2 years management consulting experience
• 6+ years health sector experience in a partnerships, strategy, or operations role
• Start-up experience, or at minimum can clearly demonstrate ability to work in an entrepreneurial, hands on and adaptive environment
• Willingness to travel 25%+

COMPENSATION

A comprehensive compensation package will include a competitive base salary, performance-based bonus, and stock op

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumer, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Join us as we continue our rapid growth.

POSITION DESCRIPTION

Reporting to the Senior Director of Payors & Providers (East), the Director of Provider Solutions (East) will be responsible for sourcing, structuring, and closing enterprise-level health system partnerships on the East Coast. 

The successful candidate will:

• Exude an executive presence, being able to manage up (VP and CEO) and within all levels of the company as well as externally with the C-suite within prospects and partners
• Thrive in a start-up environment, taking initiative, thinking out-of-the-box, and taking pride in being measured by results
• Be ready, able and excited to roll up their sleeves and execute

Specific responsibilities include:

• Growing and managing strategic partnerships to meet revenue and strategic targets
• Sourcing and leading new business opportunities, sales and partnership development within the territory including, prospecting, deal structuring, negotiation, closing, and execution
• Being the company’s subject matter expert on East Coast health systems, including news, regulatory, companies and contacts, new entrants, and helping develop which market strategies can be used to attract and close clients
• Working with leadership to expand the scope of TytoCare’s applicability to encompass new opportunities, use cases, and markets as they emerge
• Collaborating with marketing, product and strategy teams to ensure that priorities and interdependencies are synchronized and well executed
• Writing & reviewing proposals for new and existing opportunities, identifying and setting goals, and creating plans to achieve goals
• Executing go-to-market plans and revising plans as needed
• Representing the company at trade shows, conferences and other relevant industry events
• Possessing a strong understanding of our products, our competition in the industry and positioning

Our ideal candidate will have:

• Successfully developed enterprise partnerships for a technology-based platform, such as EMRs, telehealth, or other complex medical or healthcare technologies
• Experience selling to clinical, business and IT management within health systems, healthcare providers, health insurers, physician groups, self-insured employers, and / or government agencies
• Have deep knowledge of the US health care ecosystem and health systems / care delivery
• Have deep understanding of consulting or advisory client management working with C-level teams

 Requirements:

• College degree
• MBA or 2 years management consulting experience preferred
• 6+ years health sector experience in a sales, partnerships, strategy, operations or consultative role (e.g., management consult, advisory services)
• Start-up  experience, or at minimum can clearly demonstrate ability to work in an entrepreneurial, hands on and adaptive environment
• Willingness to travel 25%+

COMPENSATION

A comprehensive compensation package will include a competitive base salary, performance-based bonus, and stock options

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumer, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Join us as we continue our rapid growth.

POSITION DESCRIPTION

Reporting to the Senior Director of Providers (Central), the Director of Provider Solutions (Central) will be responsible for sourcing, structuring, and closing enterprise-level health system partnerships on the Central Region. 

The successful candidate will:

• Exude an executive presence, being able to manage up (VP and CEO) and within all levels of the company as well as externally with the C-suite within prospects and partners
• Thrive in a start-up environment, taking initiative, thinking out-of-the-box, and taking pride in being measured by results
• Be ready, able and excited to roll up their sleeves and execute

Specific responsibilities include:

• Growing and managing strategic partnerships to meet revenue and strategic targets
• Sourcing and leading new business opportunities, sales and partnership development within the territory including, prospecting, deal structuring, negotiation, closing, and execution
• Being the company’s subject matter expert on Central Region health systems, including news, regulatory, companies and contacts, new entrants, and helping develop which market strategies can be used to attract and close clients
• Working with leadership to expand the scope of TytoCare’s applicability to encompass new opportunities, use cases, and markets as they emerge
• Collaborating with marketing, product and strategy teams to ensure that priorities and interdependencies are synchronized and well executed
• Writing & reviewing proposals for new and existing opportunities, identifying and setting goals, and creating plans to achieve goals
• Executing go-to-market plans and revising plans as needed
• Representing the company at trade shows, conferences and other relevant industry events
• Possessing a strong understanding of our products, our competition in the industry and positioning

 
Our ideal candidate will have:

• Successfully developed enterprise partnerships for a technology-based platform, such as EMRs, telehealth, or other complex medical or healthcare technologies
• Experience selling to clinical, business and IT management within health systems, healthcare providers, health insurers, physician groups, self-insured employers, and / or government agencies
• Have deep knowledge of the US health care ecosystem and health systems / care delivery
• Have deep understanding of consulting or advisory client management working with C-level teams

Requirements:

• College degree
• MBA or 2 years management consulting experience preferred
• 6+ years health sector experience in a sales, partnerships, strategy, operations or consultative role (e.g., management consult, advisory services)
• Start-up  experience, or at minimum can clearly demonstrate ability to work in an entrepreneurial, hands on and adaptive environment
• Willingness to travel 25%+

COMPENSATION

A comprehensive compensation package will include a competitive base salary, performance-based bonus, and stock options

TytoCare is a leading company in the booming field of telehealth and in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

TytoCare is looking for an Enterprise Account Manager to own the success of our healthcare partners.
You will serve as the quarterback across multiple accounts ensuring we deliver value, deepen relationships, and expand our partnerships.
The position is perfect for someone who has experience strategically managing enterprise relationships.
This role requires organizational skills, a strategic mindset, client management or sales experience combined with a passion for giving patients a solution that puts their health in their hands. 

Responsibilities: 

• Build enterprise relationships with existing business stakeholders at health systems, payers, employers and large practices for our existing accounts.
• Up-sell and grow revenue within existing accounts, often taking clients from a pilot to enterprise expansion Develop and execute account plans to deepen relationships, deliver value and expand partnerships.
• Be responsible for overall account health evaluating KPI’s, ROI, and industry trends.
• Be able to independently create and execute on strategies that lead to growth, relationship development and account reach.
• Become a product expert and trusted advisor to your accounts.
• Understand how customers interact with TytoCare products and identify needs, challenges and solutions.
• Prepare and lead business review discussions.

Required Skills:

• 5+ years of enterprise account management or sales experience preferably within healthcare.
• Proven record of building and managing relationships with C-suite.
• VP and Director level stakeholders Experience or ability to close opportunities within existing business accounts.
• Ability to project manage various complex initiatives with internal and external teams.
• Bachelor’s degree or equivalent experience.
• Strong analytical and strategy skills Experience in Microsoft Products & CRM Ability to travel 25% of the time.

Benefits: 

You will help shape the future of healthcare A competitive compensation package including stock options Amazing new office with stocked kitchen and regular company gatherings A passionate, talented team of incredible people!

Full time position in New York, NY.
TytoCare is a leading company in the booming field of telehealth and also in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users. Description: Our customers are central to our business and we are looking for a New York City based customer success superstar who will drive success for our strategic customers. This role includes responsibilities for customer success activities in our large strategic accounts (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and in coordination with account management driving outcomes (e.g., renewals, up-sell, etc.). 

Responsibilities:

• Drive true value for customers
• Develop trusted relationships with decision makers and the execution team of strategic customer accounts and serve as the lead point of contact
• Understand each customer’s strategic goals and make strategic / tactical recommendations based on TytoCare’s product & service offerings
• Gather valuable feedback for continual product improvements
• Play a critical communication role by regularly interacting with customers to clearly and succinctly communicate insights

Lead cross-functional team to drive customer success

• Work with internal teams to balance, meet and exceed customer expectations and perceptions
• Oversee the customer onboarding process and monthly data collection for strategic customers
• Work closely with the product team and technical services teams to identify and track enhancement requests for future features / functionality
• Understand various post-sale adoption methods and devise ways to measure and improve to ensure the customer onboarding and handoff experience is world-class
• Develop new materials (i.e. presentations, best practices, onboarding plans, etc.) as needed to improve the organizational structure

Drive alignment for customer renewals and expansion

• Partner with account management / sales to develop a plan for customer success and expansion for each customer to achieve growth goals
• Identify up-sell and product extensions sales opportunities and communicate any potential risks that would threaten renewal

Be the best user of the TytoCare platform in order to promote customer adoption and use

• Maintain deep understanding of our solutions and speak with customers about the most relevant features / functionality for their specific business needs
• Develop customer stories, case studies and client references with marketing
• Strive to understand all the customer IT ecosystem / telehealth tools and champion how to better measure the incremental experience that TytoCare provides
• Develop and teach best practices around analysis and insights to both clients and throughout TytoCare

Achieve operational excellence

• Function as the voice of the customer and provide internal feedback on how TytoCare can better serve our customers
• Enhance effectiveness and efficiencies of processes and systems

Required Skills:

BA/BS degree or equivalent work experience; preference for computer science or related degrees 5+ years experience of customer success, relationship management, consulting or a similar role at a SaaS or Healthcare IT company Experience working with large enterprise customers Excellent communicator in-person, on the phone, through e-mail and over web presentations Strategic thinker with the ability to think and respond quickly in front of customers Strong organizational skills with keen attention to details Analytical and process-oriented mindset; using frameworks, data and analytical tools to structure thinking, facilitate alignment and reach insights Strong experience in working with cross functional teams Passionate about consumer and the technologies that serve them Strong focus on user needs and an intellectual curiosity about the products that help to meet them Comfort in a startup environment that moves quickly and ability to wear many hats in a dynamic environment Travel: Up to 25% of time may include client visits, conference, networking events and other work related events (post COVID)