Careers

TytoCare, an innovative start-up in the telehealth space, is hiring a Production Engineer, , who will Lead NPI engineering activities, and will have full engineering responsibilities over products from Product definition, through product release until end of production. 

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature. 

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

You will be responsible for: 

● All engineering aspects of a product during production, NPI phase and Mass production. 

● Technical Expert and Focal point to SCM, Sub-Contractors and suppliers 

● Responsible and understand production line process in view of the product, changes, deviation, assembly, testing 

● Provide Technical/ Process leading guidance 

● Work with cross functional teams of engineers, manufacturing, supply chain, and third-party development partners through the NPI process to EOL 

● Develop, review, approve manufacturing processes & ensure external manufacturing partners (CMs, ODM, OEM) compliance 

● Requires traveling to Local/Abroad Subcontractors (20-30% a year) 

● Develop product operations documents including product structure, bills of materials, manufacturing instructions, labeling & packaging, and quality inspection 

● Leading DFM & DFA Process 

● Lead product process improvements on production site 

● Lead Production problems & failures Investigation 

Qualifications / Requirements

● B.Sc. or M.Sc. in Electrical/Electronic Engineering 

● 5 years’ experience in leading NPI processes, production engineering and production quality processes in a high-tech company. 

● Experience in managing production files, BOM, examine engineering schemes and managing subcontractors  

● Knowledge and understanding in production technologies 

● Experienced in reading and understand engineering drawings (and schematics), instructions and processes 

● Experience with lab equipment such as Multimeter, Scope, LCR, Logic… 

● Good writing and verbal communication in English 

● Team player, proactive, hands on, flexible and creative

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature. TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others.

The SDR Director will manage and grow the Sales Development Representative (SDR) team, whose goal is to generate revenue by developing opportunities for Tyto Care’s enterprise and executive sales teams. You will lead, train and optimize a global team (NYC and Tel Aviv) of SDRs responsible for inbound and outbound sales engagements for healthcare providers and large insurers worldwide.

You will implement the inbound and outbound strategy, including process definition and refinement of the sales pitch to achieve optimum results, and will be in charge of efficiently and effectively qualifying inbound demand as well as developing outbound strategies per region while leveraging digital and field marketing resources for particular campaigns. You will build a world-class sales and business development team, establish inbound and outbound metrics, and help the team improve by understanding their performance.

Primary Duties and Responsibilities:

● Build a world-class sales and business development team. Recruit, train, and develop a global team of SDRs and SDR managers.

● Effectively manage paths for career advancement within the SDR functions.

● Ensure sales opportunities are sourced in accordance with company targets and that our sales organization has enough sales qualified leads to work with to be fully productive.

● Manage inbound lead flow and track efficiency of sales and marketing programs

● Partner with regional Account Executives to implement campaigns that align with their regional goals based on a territory plan.

● Partner with sales and marketing operations to ensure the SDR team has the best tools to do their job and that they are configured to ensure SDR efficiency and productivity, especially salesforce.com and Outreach.

● Manage SDR reports and dashboards, ensuring key stakeholders throughout the organization can easily understand and interpret the data.

● Plan, forecast, and understand ramp adjusted capacity to ensure the team is grown effectively, in tandem with the needs of our sales organization and the supply of inbound demand from marketing.

Required Skills

● Proven track record of delivering B2B SaaS sales pipeline

● Responsible for creating and iterating the sales development process, methodology, campaigns, hiring profiles, training and enablement

● Experience managing an outbound and inbound SDR team with at least five full-time direct reports.

● A Power user of SDR outreach and cadence management software.

● Ability to drive cross-functional alignment and coordination across sales and marketing teams.

● Ability to attract, retain, and motivate exceptional SDRs and SDR team leads.

Join us at TytoCare, where we are making telehealth a reality for thousands of people around the world. In our fast growing team (located in Netanya, working hybrid mode 2/3  for now). You will join a warm and diverse group of professionals devoted to helping people worldwide receive medical care from the safety and comfort of their home.

TytoCare is a people-first business. Our number one goal is to create an environment that we all want to come to each day to do valuable and meaningful work.

We are looking for a DevOps engineer that will be part of TytoCare’s R&D team and we will be in charge of building, maintaining and automating TytoCare’s build system and test automation systems 

Specific Responsibilities

● R&D member – close work with developers, testers and product teams

● Design and implement infrastructure-as-code

● Research and develop best practice infrastructure solutions

● Maintain and improve CI/CD processes

● Deploy/upgrade/monitor multiple production environments

● Production issues troubleshooting – Availability as Tier 3 & Tier 4

● Perform routine security improvements

● Member of the security incident response team 

Technological Stack:

● AWS: CloudFormation, Beanstalk, Lambda, S3, Ec2

● Linux, Windows, MySQL, No-SQL databases

● Python, Bash, Powershell

● Jenkins pipeline, ElasticSearch

● CI/CD solutions ( Jenkins, CloudFormation, Git, etc.. )

● Knowledge of cloud networking, and security concepts

● Experience with Monitoring tools (such as Datadog, CloudWatch, Logz.io)

● Experience with Containers – advantage  

Requirements:

● At least one year of experience as a DevOps engineer or 2-3 years of experience as a system administrator or QA with network orientation.

● Must – Experience with AWS cloud-based infrastructure. 

● AWS certification (Advantages)

● A strong background in Linux administration.

● Must – Strong scripting capabilities (e.g. Bash, Python, Powershell).

● Understanding network protocols (Advantages)

● Understanding security concepts (Advantages)

● Strong English & communication skills

TytoCare is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide.

The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy.

We are looking for a bright student to join our testing team. Join us as we continue our rapid growth!

As a SW Tester @ TytoCare, your efforts in executing product testing, problem-solving, and collaboration will directly contribute to the development of a best in class product.

No prior work experience is needed. Ideally, you’re a 2nd year Computer Science/Biomedical/Bioinformatics/ Engineering student. This is a part-time position (10-15 hours a week).

Have the following?

● Excellent computer skills, including the ability to figure out technology processes.

● Passionate about software, technology and healthcare.

● Demonstrate the ability to independently manage and lead tasks start to finish.

● Fantastic communication skills – speak, read and write in Hebrew and in English.

● A curious mindset with the ability to ask questions and dive deep into them.

● Determination.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature. 

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others.  

Responsibilities

We are looking for a third-year student of Industrial Engineering who is highly motivated and energetic, to learn and get to know the supply chain at a successful and evolving start-up company.  

As part of this role, you will get to know and support various links of the supply change (management of materials, working with subcontractors, acquisitions, customer order support and more).  

You will also be part of the team implementing a new ERP system (Oracle NetSuite). 

Requirements

● Industrial Engineering student, 3rd year  

● Great English skills  

● Ability to work 20 weekly hours (We’re located in Poleg, Netanya )  

TytoCare, an innovative start-up in the telehealth space, is hiring an Event Marketing Manager to our Israel office. This is a unique opportunity to build and implement an impactful B2B event marketing machine at scale. To be successful in this role you will need to be creative and dedicated to continually test, measure and improve the Tytocare events programs in the North American market.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Plan and build our virtual events marketing mechanism (e.g. webinars, partner webinars, roundtables, sponsored industry events, etc.) – i.e. develop creative content to generate both inbound and outbound leads registration, prepare speakers and follow-up activities.

● Develop marketing strategy and create materials for our offline, f2f events, in North America, including theme, content, swag, speakers, booth design & setup, and more.

● Track event metrics, and analyze performance, including identifying opportunities to optimize

● Continually seek out ways to improve and help Sales better reach and engage our audience through online and offline events

● Build, implement, and monitor a  yearly event calendar including online and offline events

● Be an integral part of organizing and leading major company events such as yearly sales KO and yearly customer users’ conferences.

Requirements

● 4+ years of marketing experience in B2B SaaS companies. Specific experience in Events Marketing is mandatory.

● Data-driven and results-oriented individual, with ownership mentality to lead events marketing from start to finish – from crafting the content to email marketing and advertising, speakers’ prep, to the event itself and help the Sales org to follow up with leads for successful conversation afterward.

● Experience interpreting sales goals and making business recommendations to drive event 

● Proven analytical and data decision-making capabilities.

● Demonstrated ability to perform well in a highly dynamic, geographically diverse, and rapidly changing environment.

● Strong oral and written communication skills with proven ability to influence.

● Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.

● Experience in content marketing writing, while working together with other relevant stakeholders such as operations, design, motion and content – a plus.

● Experience with Salesforce, Hubspot, event platforms and Braze is preferred.

TytoCare, an innovative start-up in the telehealth space, is hiring an Event Marketing Manager to our US office, who will be charged to plan and produce our North America events, both online and offline, and to help us generate high quality leads and build our brand presence in this prime market. 

This is a unique opportunity to build and implement an impactful B2B event marketing machine at scale. To be successful in this role you will need to be creative and dedicated to continually test, measure and improve the Tytocare events programs in the North American market.

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature.

TytoCare is an upscale startup, raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Plan and build our virtual events marketing mechanism (e.g. webinars, partner webinars, roundtables, sponsored industry events, etc.) – i.e. develop creative content to generate both inbound and outbound leads registration, prepare speakers and follow-up activities.

● Develop marketing strategy and create materials for our offline, f2f events, in North America, including theme, content, swag, speakers, booth design & setup, and more.

● Track event metrics, and analyze performance, including identifying opportunities to optimize

● Continually seek out ways to improve and help Sales better reach and engage our audience through online and offline events

● Build, implement, and monitor a  yearly event calendar including online and offline events

● Be an integral part of organizing and leading major company events such as yearly sales KO and yearly customer users’ conferences.

Requirements

● 4+ years of marketing experience in B2B SaaS companies. Specific experience in Events Marketing is mandatory.

● Data-driven and results-oriented individual, with ownership mentality to lead events marketing from start to finish – from crafting the content to email marketing and advertising, speakers’ prep, to the event itself and help the Sales org to follow up with leads for successful conversation afterward.

● Experience interpreting sales goals and making business recommendations to drive event 

● Proven analytical and data decision-making capabilities.

● Demonstrated ability to perform well in a highly dynamic, geographically diverse, and rapidly changing environment.

● Strong oral and written communication skills with proven ability to influence.

● Ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment.

● Experience in content marketing writing, while working together with other relevant stakeholders such as operations, design, motion and content – a plus.

● Experience with Salesforce, Hubspot, event platforms and Braze is preferred.

TytoCare, an innovative start-up in the telehealth space, is hiring a Senior Algorithm Developer. Lead data sciences tasks within the team. Research, POC and develop core-algorithms based on computer-vision, signal processing and other ML techniques to solve challenging problems in the telehealth domain.

Responsibilities

● Formulating, suggesting, and managing data-driven projects which are geared at furthering the business’s interests.  

● Collating and cleaning data from various entities.  

● Delegating tasks to Junior Data Engineers to realize the successful completion of projects.  

● Monitoring the performance of Junior Data Engineers and providing them with practical guidance, as needed.  

● Selecting and employing advanced statistical procedures to obtain actionable insights.  

● Cross-validating models to ensure their generalizability.  

● Producing and disseminating non-technical reports that detail the successes and limitations of each project.  

● Suggesting ways in which insights obtained might be used to inform business strategies.

Requirements

● Advanced degree in Data Science, Statistics, Computer Science, or similar.  

● Extensive experience as a Data Scientist.  

● Proficiency in Matlab or Python, where the later is preferred.  

● 3 years experience in deep learning.  

● Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks.  

● Relevant experience in the development and application of computer vision and/or machine learning algorithms to solve challenging image understanding problems  

● Familiarity with machine learning frameworks (like Keras or PyTorch) and libraries (like scikit-learn).  

● Competent in machine learning principles and techniques.  

● Demonstrable history of devising and overseeing data-centered projects.  

● Ability to relay insights in layman’s terms, such that these can be used to inform business decisions.  

● Independent. Can work without close supervision.  

● Outstanding supervision and mentorship abilities.  

● Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork.  

TytoCare, an innovative start-up in the telehealth space, is hiring a Digital Marketing Manager to support Partner Marketing activities to drive sales and adoption of its remote examination tools and telehealth platform. TytoCare products are sold into health systems, employers and insurers for use with their patients.

We are looking for an experienced Marketing Manager to work with internal and external stakeholders to scale our global partner marketing program. 

You will focus on engaging and educating partners to sell TytoCare solutions through partner communications; you will also work with the Sr. Director of Partner Marketing to plan and execute strategic partner marketing campaigns for partners. 

TytoCare is a telehealth company using AI to transform primary care by putting health in the hands of consumers. Its solutions are designed to enable a comprehensive medical exam from any location and include a hand-held, all-in-one tool for examining the heart, lungs, skin, ears, throat, abdomen, blood oxygen levels, and body temperature

TytoCare raised a total of $155M to date from some of the world’s leading venture capital firms, including Insight Partners, Qumra Capital, Qualcomm Ventures LLC, and others. 

Responsibilities

● Content creation – partner with creative teams, internal stakeholders, and external agencies and vendors to produce partner education and marketing content such as:  emails, social posts, videos, presentations, and customer success stories:

● Create briefs for others to execute on

● Review and proof-read content

● Create and Manage partner content calendar

● Email campaigns – execute and measure D2C marketing automation campaigns that include conditional scheduling and automation cadence

● Social campaigns – develop and manage social media campaigns for key partners

● Web materials – define landing pages and manage their execution 

● Work closely with the partners and account team to strengthen partnerships and go-to-market execution

Qualifications

● 5+ years of D2C marketing experience. Partner marketing experience is strongly preferred

● Knowledgeable and experienced in digital marketing and social media marketing

● Experience creating marketing assets (writing and designing) brochures, posters, email campaigns, etc.

● Social and professional media experience (Twitter, LinkedIn, Facebook)

● Mail systems experience – setting up, managing

● Experience using Customer Relationship Management (CRM) tools in context of marketing analytics

● Excellent written and verbal communication skills

● Confident repurposing and writing compelling marketing content for partners

● Someone dynamic, creative and willing to take on challenges in an agile business

● Can work effectively with a variety of personalities internally and externally

● ActiveCampaign and Hubspot experience preferred

Tyto Care is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide.

The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy.

We are looking for a Junior data engineer to join us on our path to success.

What you will do:

• Develop analytics tools that utilize the data pipeline to provide actionable insights into customer behavior, algorithm success and other key performance metrics.
• Collect and annotate data for AI and ML algorithms, to optimize our guidance capabilities that will help the user perform successful medical exams.
• Build the infrastructure required for extraction, transformation, and loading of data.
• Research medical fields and collaborate with clinicians, doctors and other experts in order to create and organize clinical data and understand thoroughly the domain of our product.

Requirements

• BSc Biomedical / Medical Engineering – Must.
• Proficiency in Python: 1 year of industry or academic experience- a must
• Familiarity with data manipulation and machine learning framework in Python (such as Numpy, Pandas and Sklearn) – advantage.
• Familiarity with SQL, Databases, and AWS – advantage.
• Excellent written and verbal communication skills; with the ability to communicate the results of your work in meaningful ways.
• Highly motivated, team player, great interpersonal skills
• Flexible and dependable, with high concentration and patience.

 Tyto Care is a leading Israeli medical device start-up that is selling an innovative consumer health solution worldwide. The Tyto solution enables users to take their health into their hands by performing their own medical exams from the comfort of home. Our users include parents, school nurses, employers and physicians. We are committed to providing certainty, peace of mind, convenience, and privacy. We are looking for a mobile development engineer to join us on our path to success.

Responsibilities:

• The Mobile Developer will be working on our mobile applications.
• Design, development & testing of the Tyto application, and contribute in all phases   of the development lifecycle.
• Working closely with QA, Product, UX, and other team members, as well as with customers.

Required Skills:

• Experience in mobile application / full stack development
• Experience in all lifecycle phases for customer facing features (ideation to release).
• Experience in communication with external partners/customers – advantage
• Strong background in software engineering
• Computer Science / Computer Engineering degree

You’re welcome to send us your LinkedIn profile /CV to careers@tytocare.com

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumers, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series D funding round in March 2021, bringing our total funding to $150M+.

Principle Duties and Responsibilities

TytoCare is searching for a Sales Operations Manager to support our sales teams as we continue to deliver incredible growth. In this position you will be responsible for assisting sales leadership in driving operational excellence and creating scalable processes. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire funnel.  Reporting to the chief commercial officer, this role will own the sales forecast and will be responsible for building processes that aid with its accuracy.

More specifically, you will …

       ●  Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business.

       ● Dive deep into the CRM, maintain data integrity and hygiene to ensure accurate insights impacting sales leadership’s strategic and

           tactics decision making.

       ● Work with Tyto’s sales teams and validate accurate and timely data entry to the company’s CRM. 

       ● Create training materials to simplify sales specific processes and increase utilization. 

       ● Produce and review actionable and accurate sales reporting for reps, managers, sales leaders, and executive team

       ● Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools

       ● Support sales comp and spiff programs by updating performance, reporting and communication to participants to drive success

       ● Refine customer segmentation and help create a plan to enhance upsell, cross-sell and renewal processes

       ● Define requirements for sales specific CRM changes and admin key sales systems (Gong, Outreach,..)

This role is measured by performance indicators that are jointly defined with sales, marketing and customer success, in two key areas: Pipeline Generation and Net New Revenues.

Qualifications

       ● 3-5 years of sales or sales operations experience. Bachelor’s degree required.

       ● Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables, Data connections, Macros)

       ● Familiarity with CRM systems (MS Dynamics preferred)

       ● Strong team player and leader with the ability to influence, work cross functionally, build relationships with key stakeholders and thrive

           in highly  collaborative and fast paced environments.

       ● Ability to initiate and drive operational efficiency and change processes

       ● Problem-solver with strong analytical skills, strategic thinking, business acumen and the ability to find creative ways to

          optimize performance.

       ● Ability to thrive in fast-paced, deadline-driven environments

       ● Intellectual curiosity

       ● Ability to use any BI tool is a plus

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumer, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Join us as we continue our rapid growth.

POSITION DESCRIPTION

Reporting to the Senior Director of Payors & Providers (East), the Director of Payor Solutions will be responsible for sourcing, structuring, and closing health plan partnerships. 

The successful candidate will:

• Exude an executive presence, being able to manage up (VP and CEO) and within all levels of the company as well as externally with the C-suite within prospects and partners
• Thrive in a start-up environment, taking initiative, thinking out-of-the-box, and taking pride in being measured by results
• Be ready, able and excited to roll up their sleeves and execute

Specific responsibilities include:

• Identify and build prospective partnerships with health insurers / payors, self-insured employers, and benefits consultants
• Sourcing and leading new business opportunities and partnership development within existing large partners: networking to identify new business opportunities, deal structuring, negotiation, closing, execution, and ongoing partnership management
• Being the company’s subject matter expert on value-based care, health plans, and employer benefits news, regulatory, companies and contacts, new entrants, and helping develop which market strategies can be used to attract and close clients
• Representing the company at trade shows, conferences and other relevant industry events
• Working with leadership to expand the scope of TytoCare’s applicability to encompass new opportunities, use cases, and markets as they emerge
• Collaborating with marketing, product and strategy teams to ensure that priorities and interdependencies are synchronized and well executed
• Executing go-to-market plans and revising plans as needed
• Possessing a strong understanding of our products, our competition in the industry and positioning

Our ideal candidate will have:

• Successfully developed enterprise partnerships for a health plan, self-insured employer, or other value-based care organization
• Experience selling to clinical, business and IT management within health plans, self-insured employers, or value-based care organizations
• Have deep knowledge of the US health care system and of the segments/workings of health insurance coverage
• Have deep understanding of consulting or advisory client management, working with C-level teams

 Requirements:

• College degree
• MBA or 2 years management consulting experience
• 6+ years health sector experience in a partnerships, strategy, or operations role
• Start-up experience, or at minimum can clearly demonstrate ability to work in an entrepreneurial, hands on and adaptive environment
• Willingness to travel 25%+

COMPENSATION

A comprehensive compensation package will include a competitive base salary, performance-based bonus, and stock op

TytoCare is the industry’s only telehealth platform that offers patients an easy, at-home virtual visit paired with a full medical exam.  The platform marries a traditional video visit with an all-in-one medical device, expanding the range of conditions that a provider can treat for and manage from the comfort of a patient’s home, or wherever they may be.  The easy-to-use device and app drives greater telehealth utilization among consumer, enabling more nuanced triage, continuity of care, and more meaningful connections between patients and care teams.

Founded in 2012, TytoCare spent 4 years developing the best-in-class hardware and SAAS solution for use by consumers at home as well as for in clinic-to-clinic and inpatient settings.  Since receiving FDA-clearance in 2016, the company has rapidly grown to 120+ health sector partners including health systems, health plans, and technology partners and has doubled its revenue annually.  Tyto closed its most recent Series C funding round in April 2020, bringing our total funding to $100M+.

Join us as we continue our rapid growth.

POSITION DESCRIPTION

Reporting to the Senior Director of Providers (Central), the Director of Provider Solutions (Central) will be responsible for sourcing, structuring, and closing enterprise-level health system partnerships on the Central Region. 

The successful candidate will:

• Exude an executive presence, being able to manage up (VP and CEO) and within all levels of the company as well as externally with the C-suite within prospects and partners
• Thrive in a start-up environment, taking initiative, thinking out-of-the-box, and taking pride in being measured by results
• Be ready, able and excited to roll up their sleeves and execute

Specific responsibilities include:

• Growing and managing strategic partnerships to meet revenue and strategic targets
• Sourcing and leading new business opportunities, sales and partnership development within the territory including, prospecting, deal structuring, negotiation, closing, and execution
• Being the company’s subject matter expert on Central Region health systems, including news, regulatory, companies and contacts, new entrants, and helping develop which market strategies can be used to attract and close clients
• Working with leadership to expand the scope of TytoCare’s applicability to encompass new opportunities, use cases, and markets as they emerge
• Collaborating with marketing, product and strategy teams to ensure that priorities and interdependencies are synchronized and well executed
• Writing & reviewing proposals for new and existing opportunities, identifying and setting goals, and creating plans to achieve goals
• Executing go-to-market plans and revising plans as needed
• Representing the company at trade shows, conferences and other relevant industry events
• Possessing a strong understanding of our products, our competition in the industry and positioning

 
Our ideal candidate will have:

• Successfully developed enterprise partnerships for a technology-based platform, such as EMRs, telehealth, or other complex medical or healthcare technologies
• Experience selling to clinical, business and IT management within health systems, healthcare providers, health insurers, physician groups, self-insured employers, and / or government agencies
• Have deep knowledge of the US health care ecosystem and health systems / care delivery
• Have deep understanding of consulting or advisory client management working with C-level teams

Requirements:

• College degree
• MBA or 2 years management consulting experience preferred
• 6+ years health sector experience in a sales, partnerships, strategy, operations or consultative role (e.g., management consult, advisory services)
• Start-up  experience, or at minimum can clearly demonstrate ability to work in an entrepreneurial, hands on and adaptive environment
• Willingness to travel 25%+

COMPENSATION

A comprehensive compensation package will include a competitive base salary, performance-based bonus, and stock options

TytoCare is a leading company in the booming field of telehealth and in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users.

TytoCare is looking for an Enterprise Account Manager to own the success of our healthcare partners.
You will serve as the quarterback across multiple accounts ensuring we deliver value, deepen relationships, and expand our partnerships.
The position is perfect for someone who has experience strategically managing enterprise relationships.
This role requires organizational skills, a strategic mindset, client management or sales experience combined with a passion for giving patients a solution that puts their health in their hands. 

Responsibilities: 

• Build enterprise relationships with existing business stakeholders at health systems, payers, employers and large practices for our existing accounts.
• Up-sell and grow revenue within existing accounts, often taking clients from a pilot to enterprise expansion Develop and execute account plans to deepen relationships, deliver value and expand partnerships.
• Be responsible for overall account health evaluating KPI’s, ROI, and industry trends.
• Be able to independently create and execute on strategies that lead to growth, relationship development and account reach.
• Become a product expert and trusted advisor to your accounts.
• Understand how customers interact with TytoCare products and identify needs, challenges and solutions.
• Prepare and lead business review discussions.

Required Skills:

• 5+ years of enterprise account management or sales experience preferably within healthcare.
• Proven record of building and managing relationships with C-suite.
• VP and Director level stakeholders Experience or ability to close opportunities within existing business accounts.
• Ability to project manage various complex initiatives with internal and external teams.
• Bachelor’s degree or equivalent experience.
• Strong analytical and strategy skills Experience in Microsoft Products & CRM Ability to travel 25% of the time.

Benefits: 

You will help shape the future of healthcare A competitive compensation package including stock options Amazing new office with stocked kitchen and regular company gatherings A passionate, talented team of incredible people!

Full time position in New York, NY.
TytoCare is a leading company in the booming field of telehealth and also in the fight against COVID-19.  The TytoCare platform enables health system, payer and employer customers to roll out next generation telehealth solutions for consumer and professional users. Description: Our customers are central to our business and we are looking for a New York City based customer success superstar who will drive success for our strategic customers. This role includes responsibilities for customer success activities in our large strategic accounts (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and in coordination with account management driving outcomes (e.g., renewals, up-sell, etc.). 

Responsibilities:

• Drive true value for customers
• Develop trusted relationships with decision makers and the execution team of strategic customer accounts and serve as the lead point of contact
• Understand each customer’s strategic goals and make strategic / tactical recommendations based on TytoCare’s product & service offerings
• Gather valuable feedback for continual product improvements
• Play a critical communication role by regularly interacting with customers to clearly and succinctly communicate insights

Lead cross-functional team to drive customer success

• Work with internal teams to balance, meet and exceed customer expectations and perceptions
• Oversee the customer onboarding process and monthly data collection for strategic customers
• Work closely with the product team and technical services teams to identify and track enhancement requests for future features / functionality
• Understand various post-sale adoption methods and devise ways to measure and improve to ensure the customer onboarding and handoff experience is world-class
• Develop new materials (i.e. presentations, best practices, onboarding plans, etc.) as needed to improve the organizational structure

Drive alignment for customer renewals and expansion

• Partner with account management / sales to develop a plan for customer success and expansion for each customer to achieve growth goals
• Identify up-sell and product extensions sales opportunities and communicate any potential risks that would threaten renewal

Be the best user of the TytoCare platform in order to promote customer adoption and use

• Maintain deep understanding of our solutions and speak with customers about the most relevant features / functionality for their specific business needs
• Develop customer stories, case studies and client references with marketing
• Strive to understand all the customer IT ecosystem / telehealth tools and champion how to better measure the incremental experience that TytoCare provides
• Develop and teach best practices around analysis and insights to both clients and throughout TytoCare

Achieve operational excellence

• Function as the voice of the customer and provide internal feedback on how TytoCare can better serve our customers
• Enhance effectiveness and efficiencies of processes and systems

Required Skills:

BA/BS degree or equivalent work experience; preference for computer science or related degrees 5+ years experience of customer success, relationship management, consulting or a similar role at a SaaS or Healthcare IT company Experience working with large enterprise customers Excellent communicator in-person, on the phone, through e-mail and over web presentations Strategic thinker with the ability to think and respond quickly in front of customers Strong organizational skills with keen attention to details Analytical and process-oriented mindset; using frameworks, data and analytical tools to structure thinking, facilitate alignment and reach insights Strong experience in working with cross functional teams Passionate about consumer and the technologies that serve them Strong focus on user needs and an intellectual curiosity about the products that help to meet them Comfort in a startup environment that moves quickly and ability to wear many hats in a dynamic environment Travel: Up to 25% of time may include client visits, conference, networking events and other work related events (post COVID)