Time and cost savings, provider recommendations key to driving greater adoption and higher utilization
[NEW YORK, NY, May 4, 2023] – A new report released today by TytoCare, a virtual care company enabling accessible, high-quality primary care from home, revealed insights into how health plans and organizations can drive virtual care engagement. While key elements that patients value in virtual care offerings include cost and time savings, and the ability to reduce Emergency Department (ED) or urgent care visits, people want to see doctors they trust or and are more likely to adopt virtual care when recommended by their primary care physicians (PCPs). More than 1,000 Medicaid and commercial health plan members were surveyed for the report.
“Patients expect virtual care that will save them hassle, time and money, but so far, adoption has been relatively low,” said Dedi Gilad, CEO and Co-Founder of TytoCare. “Our survey found that we must go beyond the promises of time and cost savings to increase adoption of virtual care. At TytoCare, we’re driving high engagement rates in virtual care via our Tyto Engagement Labs, and to do this, it is critical for us to understand what motivates people to adopt and utilize their virtual care options.”
TytoCare’s Home Smart Clinic drives engagement rates by solving the Home Healthcare Delivery Gap™ that patients experience with traditional audio/video-only telehealth solutions. The solution combines TytoCare’s FDA-cleared handheld remote examination device, the AI-backed Tyto Insights™ smart diagnosis support, and the Tyto Engagement Labs™ to provide high-quality, accessible virtual care in the home and enable health plans and providers to deliver on expected ROI and drive improved health outcomes.
The TytoCare Virtual Care Engagement Survey asked consumers key questions about the frequency of their virtual care usage, what motivates them to adopt virtual care, and how cost and time savings would impact their adoption of virtual care. Key findings include:
The survey also surfaced insights regarding the average usage of virtual care, including:
TytoCare’s Virtual Care Engagement Report was based on a survey of 1,000 consumers across the United States, including both those with Medicaid and those who hold private health insurance. All respondents interacted with a healthcare professional by phone, video, or another remote healthcare methodology over the past 12 months.
TytoCare is a virtual care company working with leading health plans and providers to roll out the Home Smart Clinic, an offering that enables accessible, high-quality primary care from home, with no compromises. The Home Smart Clinic solutions include remote physical exams that work across primary care modalities and can be tailored to any cohort or population. Together with AI-powered guidance, provider integrations, and member journeys and engagement frameworks, the Home Smart Clinic solutions ensure more equitable access to care across the globe and enable healthcare organizations to meet their KPIs. TytoCare’s solutions resolve 59 percent more conditions than audio and video telehealth solutions and reduce the cost of care by an average of 10 percent. Co-founded by Dedi Gilad and Ofer Tzadik in 2012, TytoCare has FDA and CE clearances and partners with over 220 major health systems, health plans, and strategic partners in the U.S., Europe, Asia, Latin America, and Israel.