Pothik Chatterjee is Executive Director of the Digital Health Institute, a brand new collaboration between Rice University and Houston Methodist. He brings over 15 years of leadership in digital health, biotech, and AI. Previously, he led Innovation at Brigham Innovation Hub in Boston, forging partnerships with Apple, Microsoft, and AWS and startups including PillPack and Twine Health. He also led Innovation at Sinai Hospital of Baltimore and launched a digital health incubator and investment program with CareFirst BlueCross BlueShield of Maryland as part of their $100M venture fund with a focus on early stage digital health startups. At DHI, he advances cross-sector collaboration in digital care, precision medicine, and data science. He holds degrees from Georgetown, Johns Hopkins, and Harvard Business School.

Dr. Carnavali is the Chief of the Division of General Internal Medicine for Mount Sinai Morningside and Mount Sinai West (MSM/MSW) and serves as the Medical Director of the Long COVID Satellite Clinic at Mount Sinai Doctors Ansonia (MSD-Ansonia). In this role, Dr. Carnavali oversees a large, complex division with eight outpatient service locations spanning Manhattan’s West Side from Harlem to Chelsea. Clinically, he focuses on the treatment and management of chronic illness, with a particular emphasis on Long COVID care. In addition to Long COVID work, Dr. Carnavali leads outpatient practice transformation initiatives across MSM/MSW and the Mount Sinai Health System, guiding quality improvement teams to enhance patient satisfaction, improve access to care, and explore innovative service models.

Komal has worked at NYC Health + Hospitals since 2019, primarily building and growing Care Experience programs. In her current role, she works with her team to provide strategic oversight and guidance on patient experience and employee engagement for the health system, in partnership with enterprise-wide and service-line-specific Care Experience Councils. She is passionate about engaging multidisciplinary teams across the system to enhance the holistic and person-centered experience across care settings in an equitable and inclusive manner. An Industrial-Organizational Psychology practitioner by trade, she has worked on enterprise-wide culture change and transformation initiatives focused on enhancing the overall employee experience and value proposition in private healthcare and international civil service organizations in prior roles. She is driven to create win-win situations for the workforce and the organization by integrating experience insights and improvement science through initiatives such as Care Improvement Contest, which received a Gage Award Honorable Mention at the AEH VITAL 2023 conference. Komal has co-authored publications focused on patient experience trends and themes in the telehealth setting, and is also a graduate from the 2023 cohort of America’s Essential Hospitals’ (AEH) Essential Women’s Leadership Academy. Most recently, Komal also served as interim Chief Experience Officer at NYC Health + Hospitals/Harlem, and NYC Health + Hospitals/South Brooklyn Health.