Virtual Care Engagement: What Consumers Want
We wanted to understand how healthcare insurers and providers can improve their services in line with member and patient needs. The Virtual Care Engagement: What Consumers Want survey takes the pulse of those who have interacted remotely with any healthcare professional in the past 12 months, across both Medicaid and commercially insured patients. What would make them more likely to adopt a virtual care solution? What factors are important to them when choosing a healthcare insurer or provider? Do members feel that they need to choose between quality of care and access to care?
This survey can support insurers and providers in leveraging virtual healthcare drivers and patient needs in order to maximize success with their own business outcomes.
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How Behavioral Science Can Improve Virtual Primary Care Adoption
Forward-thinking healthcare organizations are utilizing behavioral science to maximize the potential of telehealth solutions. By using design and science to influence habits and behaviors, payers are seeing significant increases in virtual primary care adoption and ROI associated with virtual care. This eBook will explain how payers can provide members with the right tools to start […]
Behavioral Science: Increasing Member Engagement in your Digital Offering
Healthcare insurers are increasingly moving to virtual-first and hybrid offerings. For these programs to succeed, member adoption will be important. Join Richard Mathera, Managing Director at Irrational Labs, and Hagai Heshes, Head of Product Marketing at TytoCare, as they discuss the role of behavioral design in creating digital solutions with high adoption and engagement rates […]
Accelerating Virtual Care Adoption: Models for Success
Virtual care is increasingly chosen by consumers and physicians as an option to diagnose and treat patients. However, the increased awareness of this option created by COVID-19 does not guarantee success, and there are still significant barriers to mass adoption that must be overcome. In this roundtable discussion, we explore ways to overcome barriers to […]