Adoption and Utilization of
Device-Assisted Telemedicine

A study by Dan Zeltzer, Liran Einav, Joseph Rashba, Yechezkel Waisman, Motti Haimi, and Ran D. Balicer

Adoption and Utilization of Device-Assisted Telemedicine tytocare

Written by researchers from

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Third party research validates significant savings with TytoCare

The Journal of Health Economics have published a paper by researchers from Stanford University and Tel Aviv University. They carried out a study based on three years of data from a large HMO to understand the impact of the adoption of TytoCare on primary care utilization and total cost of care.

The researchers found that the Home Smart Clinic led to a 12% increase in primary care utilization, 24.1% reduction in emergency room utilization, and an 11.3% reduction in urgent care utilization. By directing patients to the right site of care – the home – TytoCare utilization led to a 7% reduction in cost of care across all age groups, and a 9% reduction among adults.

“The findings align with the notion that device adoption and the consequent increase in primary care use either substitute for more intensive settings or aid in preventing cases from escalating to such settings.”

Study authors

Researchers found that use of TytoCare led to…

Increase in primary care utilization
11.3% reduction
in urgent care utilization
24.1% reduction
in ER utilization

Which resulted in…

7% reduction

in total cost of care across all ages

9% reduction

in total cost of care for adults

Data and empirical approach

Researchers analyzed data from 28,213 TytoCare users and 104,532 TytoCare visits, matching these claims to data from 982,939 visits that were only audio/video, with no remote physical exams. By comparing these data sets, the researchers uncovered several key findings for the sample of the HMO members who utilized TytoCare.

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Hand holding tytocarehand holding tytocare

TytoCare users

(treatment group)


Audio/video only visits

(control group)


TytoCare visits

From the research paper